Update Zoom Display Name

Do you see the following in your Zoom Display Name?:

• A Prefix such as Ms, Mrs, Mr, etc.
• A Suffix such as II, III, V, Sr, Jr, etc.
• A Middle Name
• Multiple First/Last Names
• Strange text characters
• Your NetID

Where does this information initially come from?:

When you first login Zoom pulls your Official Name from the Central Identity System. If you have a Preferred Name set, that is used and not the Official Name. In the case name data is missing some Zoom Users may see their NetID. If you need your Zoom Name/Display Name updated, then these steps will do the trick.

For Students: You need to set or update your preferred name in https://my.harvard.edu. Instructions can be found here.

For DCE Students: You need to set or update your preferred name in http://dceweb.harvard.edu/

For Faculty and Staff: You need to set or update your preferred name in https://peoplesoft.harvard.edu. You can also make this request through your local HR office.

For Everyone Else: Please contact your department administrator.

Any changes made to your Preferred Name could take 24-48 hours to be reflected in Zoom, and you will need to reauthenticate to Zoom to see the change. You can adjust your display name in the Zoom client for a temporary solution.

Please note: These instructions are for Harvard students, faculty, and staff in Central Administration, FAS, SEAS, GSD, GSE, DCE, HDS, HSPH, HKS, Radcliffe, HSDM, HMS or HLS.

HBS Zoom users should log in at: https://hbs.zoom.us
Harvard HIPAA Zoom users should log in at: https://harvardhipaa.zoom.us

Need more help?

Contact your local IT Help Desk OR visit https://support.zoom.us