{"result":{"$$uiNotification":[],"metatags":[],"theme":{"footer_fixed":false,"turn_off_scss_compilation":false,"footer":{"template":"<footer class=\"sp-footer\" aria-label=\"footer\"><!-- <div>\n      <widget id=\"nr-chat-feedback\"><\/widget>\n  <\/div> -->\n <div class=\"padder-v\">\n  <div class=\"container\">\n   <div class=\"row\">\n    <div class=\"col-md-8\">\n     <div><img src=\"hu-logo-inverse.png\" id=\"hu-footer-logo\" alt=\"Harvard University Information Technology\">\n      <div class=\"padder-v-md\">\n       <div>\n        <span class=\"text-muted\">Service Desk: 617-495-7777<\/span>\n       <\/div>\n       <div>\n        <span class=\"text-muted\"><a id=\"email-link\" href=\"mailto:ithelp@harvard.edu\">ithelp@harvard.edu<\/a><\/span>\n       <\/div>\n      <\/div>\n     <\/div>\n    <\/div>\n    <div class=\"col-md-4\">\n     <div class=\"wrapper-md\">\n      <div>\n       <a href=\"http://huit.harvard.edu/information-technology-policies\"><span class=\"text-muted\">IT 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Date());\r\n\r\n  gtag('config', 'G-J424KCFYHZ');\r\n<\/script>\n<a href=\"#maincontent\" class=\"sr-only\">Skip to main content<\/a>\n<div class=\"banner-bg\">\n <div class=\"container\">\n  <div id=\"first-row\" class=\"\"><!-- LOGO --> <a class=\"navbar-brand\" ng-if=\"::!portal.logo\" href=\"/ithelp\" target=\"_self\"><span>{{::portal.title}}<\/span><\/a> <a class=\"navbar-brand-logo\" ng-if=\"::portal.logo\" href=\"http://huit.harvard.edu\" target=\"_self\" aria-label=\"Harvard Services\"> <img ng-src=\"{{::portal.logo}}\" alt=\"Harvard Services\"> <\/a> <!-- LINK TO harvard.huit.edu --> <!-- <a class=\"navbar-brand edu-link text-white\" href=\"http://huit.harvard.edu/\">huit.harvard.edu<\/a> --> <!-- LOGIN BUTTON -->\n   <div ng-if=\"::!data.is_logged_in\" class=\"text-right\"><span class=\"login-container\"> <span class=\"login-prompt text-white hidden-xs\">Harvard community, log in to see your tickets and services, and access chat support.<\/span> <a href=\"?id=login&amp;to={{data.pageURI}}\" class=\"login-button btn btn-md btn-default\" target=\"_self\">Log In<\/a> <\/span>\n   <\/div> <!-- USER MENU -->\n   <ul ng-if=\"::data.is_logged_in\" class=\"hidden-xs hidden-sm nav navbar-nav navbar-right\">\n    <li class=\"dropdown\"><a href=\"javascript:void(0)\" class=\"dropdown-toggle shade-hover\" data-toggle=\"dropdown\" role=\"link\" tabindex=\"0\" id=\"user-menu-link\"> <span class=\"navbar-avatar\">\n       <sn-avatar class=\"avatar-small-medium\" primary=\"userID\" /><\/span> <span class=\"visible-lg-inline text-white\">{{::user.name}}<\/span> <\/a>\n     <ul class=\"dropdown-menu\" aria-expanded=\"false\">\n      <li class=\"\"><a ng-href=\"/ithelp?id=user_profile\" aria-label=\"{{::user.name}}'s Profile\" class=\"shade-hover\">Profile<\/a><\/li>\n      <li><a href=\"{{::portal.logoutUrl}}\" class=\"shade-hover\">Logout<\/a><\/li>\n     <\/ul><\/li>\n   <\/ul> <!-- Jump to Full ServiceNow Client if has any role --> <a ng-if=\"data.is_logged_in &amp;&amp; data.has_roles\" href=\"nav_to.do?uri=home.do\" class=\"hidden-xs hidden-sm navbar-brand edu-link text-white nav navbar-nav navbar-right\" target=\"_self\">HUIT ServiceNow<\/a> <!-- ul ng-if=\"!data.is_spconfig  && data.is_logged_in\" class=\"hidden-xs hidden-sm nav navbar-nav navbar-right\">\r\n        <li class=\"dropdown\">\r\n          <a href=\"#\" id=\"cart\" data-target=\"#\" data-toggle=\"dropdown\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\" aria-label=\"Basket\" --> <!--<i class=\"fa fa-shopping-cart text-white\"><\/i>--> <!--img src=\"HUIT_icon_checkout_64x64_inverse.png\" width=\"14\" height=\"14\"/>\r\n            <p class=\"label label-as-badge label-primary\">{{data.cartCount}}<\/p>\r\n          <\/a>\r\n          <ul class=\"dropdown-menu\" aria-label=\"Shopping Cart\" aria-haspopup=\"true\" aria-expanded=\"false\">\r\n            <widget id=\"nr-mini-cart\"><\/widget>\r\n          <\/ul>\r\n        <\/li>\r\n      <\/ul -->\n  <\/div>\n <\/div>\n<\/div>\n<nav class=\"navbar\" ng-class=\"::{'navbar':!isViewNative, 'is-native': isViewNative}\" role=\"navigation\">\n <div class=\"navbar-top\">\n  <div class=\"container\">\n   <div ng-show=\"::!isViewNative\" class=\"navbar-header pull-in\"><!-- IT Help LOGO --> <a href=\"/ithelp\" aria-label=\"Home\"> <img class=\"it-help-logo\" src=\"it-help.png\" alt=\"IT Help\"> <\/a> <!-- MOBILE MENU LINK --> <button type=\"button\" class=\"navbar-toggle collapsed\" data-toggle=\"collapse\" data-target=\"#sp-nav-bar\" aria-label=\"Menu\"> <span class=\"sr-only\">Toggle navigation<\/span> <span class=\"icon-bar\"><\/span> <span class=\"icon-bar\"><\/span> <span class=\"icon-bar\"><\/span> <\/button> <!-- BOTTOM MENU -->\n    <div class=\"nav-menu navbar-default\" id=\"mobile-menu\">\n     <div class=\"container pull-in\">\n      <div class=\"collapse navbar-collapse\" id=\"sp-nav-bar\">\n       <div><!-- SEARCH -->\n        <div class=\"search-widget navbar-right\"><sp-widget widget=\"data['hu-inline-search']\"><\/sp-widget>\n        <\/div> <!-- BOTTOM MENU -->\n        <div class=\"navbar-right\"><sp-widget widget=\"data.menu\"><\/sp-widget>\n        <\/div>\n        <ul class=\"hidden-xs hidden-sm nav navbar-nav navbar-right\">\n         <li><a href=\"/ithelp\" aria-label=\"Home\"><i class=\"glyphicon glyphicon-home\" aria-hidden=\"true\"><\/i><span class=\"visible-xs-block\">Home<\/span><\/a><\/li>\n        <\/ul> <!-- USER MENU -->\n        <ul ng-if=\"::data.is_logged_in\" class=\" bt visible-xs-block nav navbar-nav\">\n         <li><a ng-href=\"/ithelp?id=user_profile\">My Profile<\/a><\/li>\n         <li><a href=\"{{::portal.logoutUrl}}\">Logout<\/a><\/li>\n        <\/ul>\n       <\/div>\n       <div class=\"clearfix\"><\/div>\n      <\/div>\n     <\/div>\n    <\/div> <!-- TOP MENU -->\n    <div class=\"hidden-xs pull-right\" id=\"main-nav\"><sp-widget widget=\"data.topmenu\"><\/sp-widget>\n    <\/div>\n    <div class=\"clearfix\"><\/div>\n   <\/div>\n  <\/div> <span id=\"main-content\"><\/span>\n <\/div>\n<\/nav>","css":"\n.vd6257199db14fa00f7627eb6bf9619f2 .edu-link {\n\tfont-size: 14px;\n\tline-height: 10px;\n\theight: 50px;\n}\n\n.vd6257199db14fa00f7627eb6bf9619f2 a.navbar-brand.edu-link {\n\tline-height: 20px;\n}\n\n.vd6257199db14fa00f7627eb6bf9619f2 a:hover.edu-link, \n.vd6257199db14fa00f7627eb6bf9619f2 a:active.edu-link, \n.vd6257199db14fa00f7627eb6bf9619f2 a:focus.edu-link {\n\ttext-decoration: underline;\n}\n\n.vd6257199db14fa00f7627eb6bf9619f2 a.dropdown-toggle.shade-hover, \n.vd6257199db14fa00f7627eb6bf9619f2 a#cart, \n.vd6257199db14fa00f7627eb6bf9619f2 a.navbar-brand.edu-link {\n\tpadding-top: 10px;\n}\n\n.vd6257199db14fa00f7627eb6bf9619f2 .navbar-default {\n\tbackground-color: white;\n}\n\n.vd6257199db14fa00f7627eb6bf9619f2 .banner-bg {\n\tbackground-color: black;\n\theight: 45px;\n}\n\n.vd6257199db14fa00f7627eb6bf9619f2 #sp-nav-bar {\n\twidth: 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HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate. \n\nIf you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.","display_at":"2026-05-12T10:31:20.915-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"n1h2k4bqftq4","updated_at":"2026-05-15T19:41:38.685Z","wants_twitter_update":false,"custom_tweet":null,"id":"t01p47z99smm","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-20T10:00:00.000Z","status":"scheduled","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-05-12T15:57:56.840Z","scheduled_for":"2026-05-19T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T15:57:56.883Z","id":"zm3mh9frbf0r","scheduled_auto_completed":true,"shortlink":"https://stspg.io/g3d4hscj45zz","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":null,"postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (5/19)","started_at":"2026-05-12T15:57:56.834Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-12T15:57:56.881Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (5/19), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.\n\nDuring this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate. \n\nIf you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.","display_at":"2026-05-12T10:30:40.251-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"cdck8zm3rgcw","updated_at":"2026-05-15T19:41:12.040Z","wants_twitter_update":false,"custom_tweet":null,"id":"b2gql2yxbytx","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-19T10:00:00.000Z","status":"scheduled","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-05-12T15:57:13.948Z","scheduled_for":"2026-05-18T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:09.054Z","id":"3sm6lr4jskr4","scheduled_auto_completed":true,"shortlink":"https://stspg.io/grfjjml3hj0m","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":null,"postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (5/18)","started_at":"2026-05-12T15:57:13.940Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-18T05:00:09.049Z","body":"Scheduled maintenance is currently in progress. 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Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-05-12T11:57:14.003-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"3sm6lr4jskr4","updated_at":"2026-05-12T15:57:14.003Z","wants_twitter_update":false,"custom_tweet":null,"id":"26p4hpfrdzs3","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-18T12:00:00.000Z","status":"in_progress","scheduled_reminded_at":"2026-05-18T04:00:13.959Z"},{"scheduled_auto_in_progress":false,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.469Z","group_id":null,"name":"Other Services","created_at":"2014-08-18T13:25:07.023Z","description":"All other services HUIT provides","showcase":false,"position":28,"id":"pql6ds9kdhb7","status":"degraded_performance","start_date":null}],"created_at":"2026-05-15T19:37:43.438Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.520Z","id":"g96hcj069bct","scheduled_auto_completed":false,"shortlink":"https://stspg.io/pz15ygr9tc1h","impact_override":null,"scheduled_remind_prior":false,"impact":"minor","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":null,"postmortem_ignored":false,"name":"Regulated Data (ReD) Environment: GPU Partition Issues","started_at":"2026-05-15T19:37:43.431Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-15T19:37:43.517Z","body":"The Regulated Data (ReD) Environment is currently experiencing issues with provisioning and dispatching GPU jobs. AWS has confirmed limited GPU availability for the instance types used by the main GPU partitions. \n\nThe Univ RCD Services team is investigating options to increase availability and restore normal GPU job processing. The team will continue to monitor and provide updates.","display_at":"2026-05-15T15:37:43.517-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"degraded_performance"}],"incident_id":"g96hcj069bct","updated_at":"2026-05-15T19:37:43.517Z","wants_twitter_update":false,"custom_tweet":null,"id":"365m94754fj3","twitter_updated_at":null,"status":"investigating"}],"reminder_intervals":null,"scheduled_until":null,"status":"investigating","scheduled_reminded_at":null},{"scheduled_auto_in_progress":false,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T16:25:23.617Z","group_id":"wkq6wt88wl3v","name":"Secure File Transfer","created_at":"2018-12-11T16:37:03.871Z","description":"Kiteworks","showcase":false,"position":9,"id":"kmsyq04kt9lv","status":"operational","start_date":null}],"created_at":"2026-05-15T15:58:45.274Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T16:25:23.660Z","id":"yknnw5r72df8","scheduled_auto_completed":false,"shortlink":"https://stspg.io/g0mvdwnrfvjg","impact_override":null,"scheduled_remind_prior":false,"impact":"minor","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-15T16:25:23.647Z","postmortem_ignored":false,"name":"Kiteworks Degradation","started_at":"2026-05-15T15:58:45.261Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-15T16:25:23.647Z","body":"Kiteworks functionality has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.","display_at":"2026-05-15T12:25:23.647-04:00","deliver_notifications":true,"affected_components":[{"old_status":"degraded_performance","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"operational"}],"incident_id":"yknnw5r72df8","updated_at":"2026-05-15T16:25:23.647Z","wants_twitter_update":false,"custom_tweet":null,"id":"s7p2fwwj3mj0","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-05-15T15:58:45.375Z","body":"HUIT is experiencing issues with sending messages via Kiteworks. We are actively working with our vendor and will provide updates when we have them. In the meantime we recommend sending message with  <a href=\"https://harvard.service-now.com/ithelp?id=kb_article&sys_id=cea973b3dbf8e0d0441560fdd39619d8\"> Office Message Encryption (OME) <\/a> via Outlook if necessary.","display_at":"2026-05-15T11:58:45.375-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"degraded_performance"}],"incident_id":"yknnw5r72df8","updated_at":"2026-05-15T15:58:45.375Z","wants_twitter_update":false,"custom_tweet":null,"id":"7wgnh783fbcp","twitter_updated_at":null,"status":"investigating"}],"reminder_intervals":null,"scheduled_until":null,"status":"resolved","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-05-12T15:56:24.532Z","scheduled_for":"2026-05-15T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T12:00:07.336Z","id":"yfs5t162bhzg","scheduled_auto_completed":true,"shortlink":"https://stspg.io/6tpz0l9sjrf9","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-15T12:00:07.315Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (5/15)","started_at":"2026-05-12T15:56:24.524Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-15T12:00:07.315Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-15T08:00:07.315-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"yfs5t162bhzg","updated_at":"2026-05-15T12:00:07.315Z","wants_twitter_update":false,"custom_tweet":null,"id":"jmpfqsf5vqgc","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-15T05:00:07.158Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-15T01:00:07.158-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"yfs5t162bhzg","updated_at":"2026-05-15T05:00:07.158Z","wants_twitter_update":false,"custom_tweet":null,"id":"nyllppzhypdk","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-15T04:00:09.696Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-15T00:00:09.696-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"yfs5t162bhzg","updated_at":"2026-05-15T04:00:09.696Z","wants_twitter_update":false,"custom_tweet":null,"id":"4q9pn0g52ff8","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-05-12T15:56:24.587Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (5/15), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-05-12T11:56:24.587-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"yfs5t162bhzg","updated_at":"2026-05-12T15:56:24.587Z","wants_twitter_update":false,"custom_tweet":null,"id":"5lhnn617bvz1","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-15T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-15T04:00:10.110Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T16:25:23.617Z","group_id":"wkq6wt88wl3v","name":"Secure File Transfer","created_at":"2018-12-11T16:37:03.871Z","description":"Kiteworks","showcase":false,"position":9,"id":"kmsyq04kt9lv","status":"operational","start_date":null}],"created_at":"2026-05-12T19:32:54.127Z","scheduled_for":"2026-05-14T22:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T00:00:07.573Z","id":"hd1xxwzphrf6","scheduled_auto_completed":true,"shortlink":"https://stspg.io/x4vjq095pwsw","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-15T00:00:07.519Z","postmortem_ignored":false,"name":"Kiteworks Secure File Transfer Service Maintenance","started_at":"2026-05-12T19:32:54.119Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-15T00:00:07.519Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-14T20:00:07.519-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"operational"}],"incident_id":"hd1xxwzphrf6","updated_at":"2026-05-15T00:00:07.519Z","wants_twitter_update":false,"custom_tweet":null,"id":"ck5b7qdfkm7k","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-14T22:00:08.706Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-14T18:00:08.706-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"under_maintenance"}],"incident_id":"hd1xxwzphrf6","updated_at":"2026-05-14T22:00:08.706Z","wants_twitter_update":false,"custom_tweet":null,"id":"42djg2z54h5l","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-14T21:00:14.114Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-14T17:00:14.114-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"hd1xxwzphrf6","updated_at":"2026-05-14T21:00:14.114Z","wants_twitter_update":false,"custom_tweet":null,"id":"qw3t221kcmlj","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-05-12T19:32:54.175Z","body":"There is a planned maintenance event for Harvard’s Kiteworks Secure File Transfer Service on Thursday, May 14, 2026, at 6:00 pm EST. \n\nThe Kiteworks Secure File Transfer service will be unavailable from 6:00 pm to 8:00 pm. The purpose of this maintenance window is to migrate to a new application gateway. This is expected to take the full two-hour window, and there will be no changes to the end user interface or experience.\n\nA reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150 MB in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our <a href=\"https://harvard.service-now.com/ithelp?id=kb_article&sys_id=cea973b3dbf8e0d0441560fdd39619d8\">Send an Encrypted Email in Outlook<\/a> knowledge article.","display_at":"2026-05-12T15:32:54.175-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"operational"}],"incident_id":"hd1xxwzphrf6","updated_at":"2026-05-12T19:32:54.175Z","wants_twitter_update":false,"custom_tweet":null,"id":"qd1v66266g3q","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-15T00:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-14T21:00:14.229Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-14T10:00:07.691Z","group_id":null,"name":"Telecommunication Systems","created_at":"2014-08-11T13:32:25.785Z","description":"Voicemail, i3, Contact Center, Phone System, Video Conferencing","showcase":false,"position":25,"id":"5shzly355kwt","status":"operational","start_date":null}],"created_at":"2026-05-12T14:26:45.086Z","scheduled_for":"2026-05-14T03:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-14T10:00:07.815Z","id":"y6fq3q77glpg","scheduled_auto_completed":true,"shortlink":"https://stspg.io/18n4nmw66zrv","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-14T10:00:07.792Z","postmortem_ignored":false,"name":"Emergency Communications Maintenance (5/13)","started_at":"2026-05-12T14:26:45.081Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-14T10:00:07.792Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-14T06:00:07.792-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"y6fq3q77glpg","updated_at":"2026-05-14T10:00:07.792Z","wants_twitter_update":false,"custom_tweet":null,"id":"xph4r6q35p0g","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-14T03:00:07.461Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-13T23:00:07.461-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"under_maintenance"}],"incident_id":"y6fq3q77glpg","updated_at":"2026-05-14T03:00:07.461Z","wants_twitter_update":false,"custom_tweet":null,"id":"w0j141krzd1c","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-14T02:00:09.582Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-13T22:00:09.582-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"y6fq3q77glpg","updated_at":"2026-05-14T02:00:09.582Z","wants_twitter_update":false,"custom_tweet":null,"id":"t6lwrdlzr1rs","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-05-12T14:26:45.137Z","body":"Vendor maintenance will be performed on infrastructure supporting Harvard's Emergency Communication system starting on Wednesday (5/13) and concluding on Thursday (5/21). Work will be conducted during the maintenance window from 11:00 PM EST to 6:00 AM EST each night until completed.\n\nDuring this time, we do not anticipate any interruption in service. HUIT CTS staff will be working closely with the vendor to identify any issues and will send notifications as appropriate. \n\nIf you notice any issue with service, please contact the HUIT Service Desk at (617) - 495-7777 or at ithelp@harvard.edu.","display_at":"2026-05-12T10:26:45.137-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"y6fq3q77glpg","updated_at":"2026-05-12T14:26:45.137Z","wants_twitter_update":false,"custom_tweet":null,"id":"y8gkvwzrgjf1","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-14T10:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-14T02:00:10.092Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-05-12T15:55:19.896Z","scheduled_for":"2026-05-13T21:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-14T00:00:07.417Z","id":"8rp8cq1v2yb3","scheduled_auto_completed":true,"shortlink":"https://stspg.io/09mwll4fq6v9","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-14T00:00:07.373Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (5/13)","started_at":"2026-05-12T15:55:19.887Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-14T00:00:07.373Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-13T20:00:07.373-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"8rp8cq1v2yb3","updated_at":"2026-05-14T00:00:07.373Z","wants_twitter_update":false,"custom_tweet":null,"id":"78mgjjp9x9gc","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-13T21:00:07.473Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-13T17:00:07.473-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"8rp8cq1v2yb3","updated_at":"2026-05-13T21:00:07.473Z","wants_twitter_update":false,"custom_tweet":null,"id":"l3kkryb1k84k","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-12T15:55:19.960Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (5/13), from 5:00 pm to 8:00 pm EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-05-12T11:55:19.960-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"8rp8cq1v2yb3","updated_at":"2026-05-12T15:55:19.960Z","wants_twitter_update":false,"custom_tweet":null,"id":"cnqdvkp19wr2","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-14T00:00:00.000Z","status":"completed","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T02:00:07.391Z","group_id":"k8y54158yydg","name":"Wireless Networking","created_at":"2023-08-17T18:23:05.555Z","description":"Offering under the Network Services area specifically for wireless internet connections across campus.","showcase":false,"position":4,"id":"5v2bsgj9s48m","status":"operational","start_date":"2023-08-17T04:00:00.000Z"}],"created_at":"2026-05-11T13:21:43.350Z","scheduled_for":"2026-05-12T00:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T02:00:07.521Z","id":"h3yw637psl4y","scheduled_auto_completed":true,"shortlink":"https://stspg.io/j6dsg7936zjl","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-12T02:00:07.480Z","postmortem_ignored":false,"name":"Wireless Networking Maintenance","started_at":"2026-05-11T13:21:43.343Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-12T02:00:07.480Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-11T22:00:07.480-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"h3yw637psl4y","updated_at":"2026-05-12T02:00:07.480Z","wants_twitter_update":false,"custom_tweet":null,"id":"hymm6zf4j887","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-12T00:00:07.362Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-11T20:00:07.362-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"h3yw637psl4y","updated_at":"2026-05-12T00:00:07.362Z","wants_twitter_update":false,"custom_tweet":null,"id":"66vyk8tvb3yw","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-11T23:00:07.843Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-11T19:00:07.843-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"h3yw637psl4y","updated_at":"2026-05-11T23:00:07.843Z","wants_twitter_update":false,"custom_tweet":null,"id":"9ps271vz74f2","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-05-11T13:21:43.398Z","body":"HUIT Networking will conduct critical maintenance for Wireless Networking on May 11th, 2026, from 8:00 PM to 10:00 PM. No impact is expected during this time.","display_at":"2026-05-11T09:21:43.398-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"h3yw637psl4y","updated_at":"2026-05-11T13:21:43.398Z","wants_twitter_update":false,"custom_tweet":null,"id":"m44zqf9qw85t","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-12T02:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-11T23:00:08.153Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-11T12:00:07.162Z","group_id":"blbwvvhz9dvh","name":"Aurora HR","created_at":"2021-04-02T19:20:29.351Z","description":null,"showcase":false,"position":1,"id":"whbfxv3pllzn","status":"operational","start_date":"2021-04-02T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-11T12:00:07.196Z","group_id":"blbwvvhz9dvh","name":"Harvard Careers","created_at":"2021-04-02T19:20:18.678Z","description":null,"showcase":false,"position":2,"id":"v33kdcz1s761","status":"operational","start_date":"2021-04-02T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-11T12:00:07.220Z","group_id":"blbwvvhz9dvh","name":"Harvard Training Portal","created_at":"2021-04-02T19:20:05.931Z","description":null,"showcase":false,"position":3,"id":"mjsr276xp318","status":"operational","start_date":"2021-04-02T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-11T12:00:07.240Z","group_id":"blbwvvhz9dvh","name":"PeopleSoft","created_at":"2021-04-02T19:19:13.211Z","description":null,"showcase":false,"position":4,"id":"ws0s82zsfzs0","status":"operational","start_date":"2021-04-02T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-11T12:00:07.256Z","group_id":"blbwvvhz9dvh","name":"Careers@Harvard","created_at":"2025-06-02T20:09:36.473Z","description":"Careers@Harvard is Harvard’s new Talent Acquisition System. It is going to replace Harvard Careers on 6/30/25. \r\n\r\nFor additional information about this application, please visit the project site - https://sites.harvard.edu/transforming-the-candidate-experience/","showcase":false,"position":5,"id":"nhm4t3hg5lmw","status":"operational","start_date":"2025-06-02T04:00:00.000Z"}],"created_at":"2026-05-05T17:49:18.325Z","scheduled_for":"2026-05-08T21:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-11T12:00:07.320Z","id":"5bf52vzd3s9m","scheduled_auto_completed":true,"shortlink":"https://stspg.io/hg891q4cp6wv","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-11T12:00:07.302Z","postmortem_ignored":false,"name":"PeopleSoft HR Maintenance – Planned Outage","started_at":"2026-05-05T17:49:18.310Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-11T12:00:07.302Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-11T08:00:07.302-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"whbfxv3pllzn","name":"HR Applications - Aurora HR","new_status":"operational"},{"old_status":"under_maintenance","code":"v33kdcz1s761","name":"HR Applications - Harvard Careers","new_status":"operational"},{"old_status":"under_maintenance","code":"mjsr276xp318","name":"HR Applications - Harvard Training Portal","new_status":"operational"},{"old_status":"under_maintenance","code":"ws0s82zsfzs0","name":"HR Applications - PeopleSoft","new_status":"operational"},{"old_status":"under_maintenance","code":"nhm4t3hg5lmw","name":"HR Applications - Careers@Harvard","new_status":"operational"}],"incident_id":"5bf52vzd3s9m","updated_at":"2026-05-11T12:00:07.302Z","wants_twitter_update":false,"custom_tweet":null,"id":"h8gdl8tsh0cz","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-08T21:00:07.425Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-08T17:00:07.425-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"whbfxv3pllzn","name":"HR Applications - Aurora HR","new_status":"under_maintenance"},{"old_status":"operational","code":"v33kdcz1s761","name":"HR Applications - Harvard Careers","new_status":"under_maintenance"},{"old_status":"operational","code":"mjsr276xp318","name":"HR Applications - Harvard Training Portal","new_status":"under_maintenance"},{"old_status":"operational","code":"ws0s82zsfzs0","name":"HR Applications - PeopleSoft","new_status":"under_maintenance"},{"old_status":"operational","code":"nhm4t3hg5lmw","name":"HR Applications - Careers@Harvard","new_status":"under_maintenance"}],"incident_id":"5bf52vzd3s9m","updated_at":"2026-05-08T21:00:07.425Z","wants_twitter_update":false,"custom_tweet":null,"id":"zwrk5z8rs4w0","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-08T20:00:09.381Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-08T16:00:09.381-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"5bf52vzd3s9m","updated_at":"2026-05-08T20:00:09.381Z","wants_twitter_update":false,"custom_tweet":null,"id":"86pfld33xzvl","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-05-05T17:49:18.403Z","body":"PeopleSoft will be unavailable this weekend for maintenance and updates, starting on Friday, May 8th at 5:00 PM until Monday (5/11) 8:00 am EST. \n\nUsers will not be able to access the system to report or approve time/absences, make changes to employee records, or send transactions to PeopleSoft from Aurora or Wasabi during this period. See <a href=\"https://peoplesoftinfo.hrapps.harvard.edu/home\">https://peoplesoftinfo.hrapps.harvard.edu/home<\/a> for details on expected key changes.","display_at":"2026-05-05T13:49:18.403-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"whbfxv3pllzn","name":"HR Applications - Aurora HR","new_status":"operational"},{"old_status":"operational","code":"v33kdcz1s761","name":"HR Applications - Harvard Careers","new_status":"operational"},{"old_status":"operational","code":"mjsr276xp318","name":"HR Applications - Harvard Training Portal","new_status":"operational"},{"old_status":"operational","code":"ws0s82zsfzs0","name":"HR Applications - PeopleSoft","new_status":"operational"},{"old_status":"operational","code":"nhm4t3hg5lmw","name":"HR Applications - Careers@Harvard","new_status":"operational"}],"incident_id":"5bf52vzd3s9m","updated_at":"2026-05-05T17:49:18.403Z","wants_twitter_update":false,"custom_tweet":null,"id":"3zxty7h1c82w","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-11T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-08T20:00:09.509Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.469Z","group_id":null,"name":"Other Services","created_at":"2014-08-18T13:25:07.023Z","description":"All other services HUIT provides","showcase":false,"position":28,"id":"pql6ds9kdhb7","status":"degraded_performance","start_date":null}],"created_at":"2026-05-01T20:29:30.476Z","scheduled_for":"2026-05-09T08:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-10T09:00:07.302Z","id":"pfvj73t9wxs0","scheduled_auto_completed":true,"shortlink":"https://stspg.io/f8tq77rltp2g","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-10T09:00:07.259Z","postmortem_ignored":false,"name":"Maestro Scheduling Service Maintenance","started_at":"2026-05-01T20:29:30.472Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-10T09:00:07.259Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-10T05:00:07.259-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"pfvj73t9wxs0","updated_at":"2026-05-10T09:00:07.259Z","wants_twitter_update":false,"custom_tweet":null,"id":"j4km27h79bvy","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-09T08:00:08.323Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-09T04:00:08.323-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"under_maintenance"}],"incident_id":"pfvj73t9wxs0","updated_at":"2026-05-09T08:00:08.323Z","wants_twitter_update":false,"custom_tweet":null,"id":"0xxc655yj869","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-09T07:00:11.190Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-09T03:00:11.190-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"pfvj73t9wxs0","updated_at":"2026-05-09T07:00:11.190Z","wants_twitter_update":false,"custom_tweet":null,"id":"12bngmpgmxv0","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-05-01T20:29:30.521Z","body":"We will be conducting scheduled maintenance for the Maestro Scheduling Service on May 9, 2026, starting at 8 AM. \n\nDuring this time, the Scheduling Service will be unavailable starting 4 AM on Saturday, May 9, until 4 AM on Sunday, May 10. As a result, no plans will be generated for May 9, 2026, meaning that jobs typically included in these plans will not be executed during these 24 hours. \n\nOnce the migration is complete, jobs will be uploaded to all workstations at 4 AM on Sunday, May 10, 2026. We anticipate that normal service will resume following the maintenance window.","display_at":"2026-05-01T16:29:30.521-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"pfvj73t9wxs0","updated_at":"2026-05-01T20:29:30.521Z","wants_twitter_update":false,"custom_tweet":null,"id":"t57t1ndbj2lh","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-10T09:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-09T07:00:11.842Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.469Z","group_id":null,"name":"Other Services","created_at":"2014-08-18T13:25:07.023Z","description":"All other services HUIT provides","showcase":false,"position":28,"id":"pql6ds9kdhb7","status":"degraded_performance","start_date":null}],"created_at":"2026-05-01T20:39:07.103Z","scheduled_for":"2026-05-09T14:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-09T16:00:09.222Z","id":"94rwt82rsqhy","scheduled_auto_completed":true,"shortlink":"https://stspg.io/pfpkc01ddfk6","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-09T16:00:09.188Z","postmortem_ignored":false,"name":"GitHub Source Code Version Control Maintenance","started_at":"2026-05-01T20:39:07.096Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-09T16:00:09.188Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-09T12:00:09.188-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"94rwt82rsqhy","updated_at":"2026-05-09T16:00:09.188Z","wants_twitter_update":false,"custom_tweet":null,"id":"rkfsfkgqz83x","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-09T14:00:07.290Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-09T10:00:07.290-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"94rwt82rsqhy","updated_at":"2026-05-09T14:00:07.290Z","wants_twitter_update":false,"custom_tweet":null,"id":"fj405g9l6ch3","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-09T13:00:13.232Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-09T09:00:13.232-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"94rwt82rsqhy","updated_at":"2026-05-09T13:00:13.232Z","wants_twitter_update":false,"custom_tweet":null,"id":"zlkxr4dxh62p","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-05-01T20:39:07.183Z","body":"HUIT will be conducting Okta SAML migrations for github.huit.harvard.edu and code.harvard.edu on May 9, 2026, from 10:00 a.m. to noon. \n\nDuring this period, users will be unable to log in to either service to update or extract code. We anticipate that normal service will resume after the maintenance window.","display_at":"2026-05-01T16:39:07.183-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"94rwt82rsqhy","updated_at":"2026-05-01T20:39:07.183Z","wants_twitter_update":false,"custom_tweet":null,"id":"blwxvb86sqzz","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-09T16:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-09T13:00:13.339Z"},{"scheduled_auto_in_progress":false,"monitoring_at":"2026-05-08T11:00:18.842Z","metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-08T16:11:34.427Z","group_id":null,"name":"Canvas","created_at":"2017-05-12T17:41:56.354Z","description":"Course Websites","showcase":false,"position":4,"id":"tpbqdkf1288d","status":"operational","start_date":null}],"created_at":"2026-05-07T20:33:28.056Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-08T16:11:34.475Z","id":"x2tjrlm7t4q0","scheduled_auto_completed":false,"shortlink":"https://stspg.io/9z344425lzrs","impact_override":null,"scheduled_remind_prior":false,"impact":"critical","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-08T16:11:34.461Z","postmortem_ignored":false,"name":"Canvas currently operational; HUIT is continuing to closely monitor","started_at":"2026-05-07T20:33:28.050Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-08T16:11:34.461Z","body":"As of this morning, the Canvas platform is accessible to Harvard users. \nIf you any encounter any issues with Canvas, please contact the HUIT Service Desk: https://www.huit.harvard.edu/get-help","display_at":"2026-05-08T12:11:34.461-04:00","deliver_notifications":true,"affected_components":[{"old_status":"major_outage","code":"tpbqdkf1288d","name":"Canvas","new_status":"operational"}],"incident_id":"x2tjrlm7t4q0","updated_at":"2026-05-08T16:11:34.461Z","wants_twitter_update":false,"custom_tweet":null,"id":"vf0w1mlk9h57","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-05-08T11:00:18.842Z","body":"As of this morning, the Canvas platform is accessible to Harvard users. \n\nInstructure—parent company of Canvas—has stated the cyber incident is now contained: https://www.instructure.com/incident_update\n\nHUIT will continue to closely monitor this incident and Canvas system stability. If you any encounter any issues with Canvas, please contact the HUIT Service Desk: https://www.huit.harvard.edu/get-help","display_at":"2026-05-08T07:00:18.842-04:00","deliver_notifications":true,"affected_components":[{"old_status":"major_outage","code":"tpbqdkf1288d","name":"Canvas","new_status":"major_outage"}],"incident_id":"x2tjrlm7t4q0","updated_at":"2026-05-08T11:00:18.842Z","wants_twitter_update":false,"custom_tweet":null,"id":"35sf2fqwhn36","twitter_updated_at":null,"status":"monitoring"},{"tweet_id":null,"created_at":"2026-05-08T00:30:51.627Z","body":"The Canvas platform continues to be unavailable. Instructure is continuing to investigate and work toward resolution. We will post updates here as new information becomes available.","display_at":"2026-05-07T20:30:51.627-04:00","deliver_notifications":false,"affected_components":[{"old_status":"major_outage","code":"tpbqdkf1288d","name":"Canvas","new_status":"major_outage"}],"incident_id":"x2tjrlm7t4q0","updated_at":"2026-05-08T00:30:51.627Z","wants_twitter_update":false,"custom_tweet":null,"id":"jtnxvk0czyvn","twitter_updated_at":null,"status":"investigating"},{"tweet_id":null,"created_at":"2026-05-07T20:33:28.162Z","body":"HUIT is aware that the Canvas platform is currently unavailable due to a cyber incident. This incident is understood to impact many Instructure customers worldwide and is not specific to Harvard. We will post updates here as new information becomes available.","display_at":"2026-05-07T16:33:28.162-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"tpbqdkf1288d","name":"Canvas","new_status":"major_outage"}],"incident_id":"x2tjrlm7t4q0","updated_at":"2026-05-07T20:33:28.162Z","wants_twitter_update":false,"custom_tweet":null,"id":"1kh8vj8bdc7c","twitter_updated_at":null,"status":"investigating"}],"reminder_intervals":null,"scheduled_until":null,"status":"resolved","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-04-29T17:08:18.655Z","scheduled_for":"2026-05-05T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-05T12:00:07.675Z","id":"2qn536cvcm82","scheduled_auto_completed":true,"shortlink":"https://stspg.io/d1w85r9lc502","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-05T12:00:07.552Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (5/5)","started_at":"2026-04-29T17:08:18.645Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-05T12:00:07.552Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-05T08:00:07.552-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"2qn536cvcm82","updated_at":"2026-05-05T12:00:07.552Z","wants_twitter_update":false,"custom_tweet":null,"id":"h07m848ws6gr","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-05T05:00:07.180Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-05T01:00:07.180-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"2qn536cvcm82","updated_at":"2026-05-05T05:00:07.180Z","wants_twitter_update":false,"custom_tweet":null,"id":"217wkw8h7gsd","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-05T04:00:10.510Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-05T00:00:10.510-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"2qn536cvcm82","updated_at":"2026-05-05T04:00:10.510Z","wants_twitter_update":false,"custom_tweet":null,"id":"7l760wjn8z9h","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-29T17:08:18.707Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (5/5), from 1:00 to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-04-29T13:08:18.707-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"2qn536cvcm82","updated_at":"2026-04-29T17:08:18.707Z","wants_twitter_update":false,"custom_tweet":null,"id":"p10c53hf2brf","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-05T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-05T04:00:10.622Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-04-29T17:07:35.017Z","scheduled_for":"2026-05-04T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-04T12:00:07.192Z","id":"t0hb418pwh6k","scheduled_auto_completed":true,"shortlink":"https://stspg.io/71wwqxrzj4gg","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-04T12:00:07.178Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (5/4)","started_at":"2026-04-29T17:07:35.009Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-04T12:00:07.178Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-04T08:00:07.178-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"t0hb418pwh6k","updated_at":"2026-05-04T12:00:07.178Z","wants_twitter_update":false,"custom_tweet":null,"id":"n7ykjhybz9k9","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-04T05:00:07.297Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-04T01:00:07.297-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"t0hb418pwh6k","updated_at":"2026-05-04T05:00:07.297Z","wants_twitter_update":false,"custom_tweet":null,"id":"mp8j5mxnz38z","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-04T04:00:12.803Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-04T00:00:12.803-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"t0hb418pwh6k","updated_at":"2026-05-04T04:00:12.803Z","wants_twitter_update":false,"custom_tweet":null,"id":"7l8dkpyfjf5g","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-29T17:07:35.073Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (5/4), from 1:00 to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-04-29T13:07:35.073-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"t0hb418pwh6k","updated_at":"2026-04-29T17:07:35.073Z","wants_twitter_update":false,"custom_tweet":null,"id":"r3tph65t07wv","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-04T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-04T04:00:12.936Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-02T14:00:07.297Z","group_id":null,"name":"my.harvard - Enterprise Student Systems (ESS)","created_at":"2015-07-17T18:25:28.324Z","description":"my.harvard","showcase":false,"position":18,"id":"9nd3dyd1scxk","status":"operational","start_date":null}],"created_at":"2026-04-30T17:48:54.811Z","scheduled_for":"2026-05-02T03:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-02T14:00:07.431Z","id":"bhqwkgyh8zfp","scheduled_auto_completed":true,"shortlink":"https://stspg.io/zrg7sfzkg489","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-02T14:00:07.390Z","postmortem_ignored":false,"name":"my.Harvard Monthly Maintenance","started_at":"2026-04-30T17:48:54.806Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-02T14:00:07.390Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-02T10:00:07.390-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"operational"}],"incident_id":"bhqwkgyh8zfp","updated_at":"2026-05-02T14:00:07.390Z","wants_twitter_update":false,"custom_tweet":null,"id":"s5lxqmmmr27h","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-02T03:00:10.171Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-01T23:00:10.171-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"under_maintenance"}],"incident_id":"bhqwkgyh8zfp","updated_at":"2026-05-02T03:00:10.171Z","wants_twitter_update":false,"custom_tweet":null,"id":"g9n6q8vl835t","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-02T02:00:12.203Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-01T22:00:12.203-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"bhqwkgyh8zfp","updated_at":"2026-05-02T02:00:12.203Z","wants_twitter_update":false,"custom_tweet":null,"id":"1wf8dvb86r20","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-30T17:48:54.864Z","body":"Beginning at 11 PM ET on Friday, May 1st, HUIT will perform normal monthly maintenance on my.harvard systems. During this time frame, the system will be unavailable. \n\nmy.harvard maintenance typically concludes within 2-4 hours; however, in rare cases, extended time is needed to complete the work.","display_at":"2026-04-30T13:48:54.864-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"operational"}],"incident_id":"bhqwkgyh8zfp","updated_at":"2026-04-30T17:48:54.864Z","wants_twitter_update":false,"custom_tweet":null,"id":"mfgy9xqlzjbl","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-02T14:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-02T02:00:12.329Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-04-29T17:06:45.284Z","scheduled_for":"2026-05-01T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-05-01T12:00:08.739Z","id":"jr5mdtpfj8yq","scheduled_auto_completed":true,"shortlink":"https://stspg.io/1lmztsb1yld5","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-05-01T12:00:08.702Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (5/1)","started_at":"2026-04-29T17:06:45.276Z","incident_updates":[{"tweet_id":null,"created_at":"2026-05-01T12:00:08.702Z","body":"The scheduled maintenance has been completed.","display_at":"2026-05-01T08:00:08.702-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"jr5mdtpfj8yq","updated_at":"2026-05-01T12:00:08.702Z","wants_twitter_update":false,"custom_tweet":null,"id":"jvys9whrs966","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-05-01T05:00:07.176Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-05-01T01:00:07.176-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"jr5mdtpfj8yq","updated_at":"2026-05-01T05:00:07.176Z","wants_twitter_update":false,"custom_tweet":null,"id":"08lgxdnpngt4","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-05-01T04:00:07.393Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-05-01T00:00:07.393-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"jr5mdtpfj8yq","updated_at":"2026-05-01T04:00:07.393Z","wants_twitter_update":false,"custom_tweet":null,"id":"00hdjpr46qgz","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-29T17:06:45.340Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (5/1), from 1:00 to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-04-29T13:06:45.340-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"jr5mdtpfj8yq","updated_at":"2026-04-29T17:06:45.340Z","wants_twitter_update":false,"custom_tweet":null,"id":"3bhxmfwqygsv","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-05-01T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-05-01T04:00:07.566Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-04-29T17:05:23.819Z","scheduled_for":"2026-04-29T21:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-30T00:00:07.585Z","id":"xg6s9npzhhrs","scheduled_auto_completed":true,"shortlink":"https://stspg.io/1vhmg9cy0zk8","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-30T00:00:07.543Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (4/29)","started_at":"2026-04-29T17:05:23.811Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-30T00:00:07.543Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-29T20:00:07.543-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"xg6s9npzhhrs","updated_at":"2026-04-30T00:00:07.543Z","wants_twitter_update":false,"custom_tweet":null,"id":"k964dm6wsqcc","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-29T21:00:07.348Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-29T17:00:07.348-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"xg6s9npzhhrs","updated_at":"2026-04-29T21:00:07.348Z","wants_twitter_update":false,"custom_tweet":null,"id":"dsj36890vlxm","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-29T20:00:28.752Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-29T16:00:28.752-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"xg6s9npzhhrs","updated_at":"2026-04-29T20:00:28.752Z","wants_twitter_update":false,"custom_tweet":null,"id":"c3p5d66xdsk0","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-29T17:05:23.869Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (4/29), from 5:00 to 8:00 pm EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-04-29T13:05:23.869-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"xg6s9npzhhrs","updated_at":"2026-04-29T17:05:23.869Z","wants_twitter_update":false,"custom_tweet":null,"id":"dszrgfnxzs12","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-30T00:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-29T20:00:33.224Z"},{"scheduled_auto_in_progress":false,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-04-24T20:34:37.031Z","group_id":"k8y54158yydg","name":"Wired Networking","created_at":"2023-08-17T18:21:18.421Z","description":"Offering under the Network Services area specifically for ethernet connections across campus.","showcase":false,"position":3,"id":"fwjlz8nk76b0","status":"operational","start_date":"2023-08-17T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T02:00:07.391Z","group_id":"k8y54158yydg","name":"Wireless Networking","created_at":"2023-08-17T18:23:05.555Z","description":"Offering under the Network Services area specifically for wireless internet connections across campus.","showcase":false,"position":4,"id":"5v2bsgj9s48m","status":"operational","start_date":"2023-08-17T04:00:00.000Z"}],"created_at":"2026-04-24T20:10:40.411Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-24T20:34:37.089Z","id":"hxbd2bgqhkrj","scheduled_auto_completed":false,"shortlink":"https://stspg.io/n0mq6w3zyg76","impact_override":null,"scheduled_remind_prior":false,"impact":"major","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-24T20:34:37.074Z","postmortem_ignored":false,"name":"Athletics Area Network Interruption","started_at":"2026-04-24T20:10:40.401Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-24T20:34:37.074Z","body":"The network in the athletics area has been fully restored and is now operating normally. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.","display_at":"2026-04-24T16:34:37.074-04:00","deliver_notifications":true,"affected_components":[{"old_status":"partial_outage","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"partial_outage","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"hxbd2bgqhkrj","updated_at":"2026-04-24T20:34:37.074Z","wants_twitter_update":false,"custom_tweet":null,"id":"gb6k8tnsg9bf","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-04-24T20:10:40.518Z","body":"We’ve identified an issue within the athletics network that is affecting both wired and wireless connections. We are actively working to resolve the problem and restore service as quickly as possible.","display_at":"2026-04-24T16:10:40.518-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"partial_outage"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"partial_outage"}],"incident_id":"hxbd2bgqhkrj","updated_at":"2026-04-24T20:10:40.518Z","wants_twitter_update":false,"custom_tweet":null,"id":"7m0sfb5xldy2","twitter_updated_at":null,"status":"identified"}],"reminder_intervals":null,"scheduled_until":null,"status":"resolved","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-04-15T17:09:06.823Z","scheduled_for":"2026-04-21T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-21T12:00:07.572Z","id":"j3jrj9s8zwfw","scheduled_auto_completed":true,"shortlink":"https://stspg.io/n35mbq99g6rv","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-21T12:00:07.519Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (4/21)","started_at":"2026-04-15T17:09:06.815Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-21T12:00:07.519Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-21T08:00:07.519-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"j3jrj9s8zwfw","updated_at":"2026-04-21T12:00:07.519Z","wants_twitter_update":false,"custom_tweet":null,"id":"5s0658vnkrhl","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-21T05:00:07.332Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-21T01:00:07.332-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"j3jrj9s8zwfw","updated_at":"2026-04-21T05:00:07.332Z","wants_twitter_update":false,"custom_tweet":null,"id":"zlsd3965k2hj","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-21T04:00:11.189Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-21T00:00:11.189-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"j3jrj9s8zwfw","updated_at":"2026-04-21T04:00:11.189Z","wants_twitter_update":false,"custom_tweet":null,"id":"lc6g6jfj6pkk","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-15T17:09:06.882Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (4/21), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-04-20T01:00:07.363-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"009qgzdg08wr","updated_at":"2026-04-20T05:00:07.363Z","wants_twitter_update":false,"custom_tweet":null,"id":"27wqtrbz7d92","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-20T04:00:07.533Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-20T00:00:07.533-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"009qgzdg08wr","updated_at":"2026-04-20T04:00:07.533Z","wants_twitter_update":false,"custom_tweet":null,"id":"yhsnc756cvt1","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-15T17:08:13.618Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (4/20), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-04-17T23:00:07.354-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"under_maintenance"}],"incident_id":"hxg073csxwtn","updated_at":"2026-04-18T03:00:07.354Z","wants_twitter_update":false,"custom_tweet":null,"id":"nsm3n7gysgxs","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-18T02:00:11.328Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-17T22:00:11.328-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"hxg073csxwtn","updated_at":"2026-04-18T02:00:11.328Z","wants_twitter_update":false,"custom_tweet":null,"id":"3fvq1bz6z7gt","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-16T17:14:29.752Z","body":"Beginning at 11 PM ET on Friday, April 17th, HUIT will perform normal monthly maintenance on my.harvard systems. 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We will provide updates as necessary.","display_at":"2026-04-17T01:00:07.317-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"bm53149ydsq2","updated_at":"2026-04-17T05:00:07.317Z","wants_twitter_update":false,"custom_tweet":null,"id":"0fknb9qmgchl","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-17T04:00:12.581Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-17T00:00:12.581-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"bm53149ydsq2","updated_at":"2026-04-17T04:00:12.581Z","wants_twitter_update":false,"custom_tweet":null,"id":"lll9lcvhzg7b","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-15T17:07:15.161Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (4/17), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-04-15T13:07:15.161-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"bm53149ydsq2","updated_at":"2026-04-15T17:07:15.161Z","wants_twitter_update":false,"custom_tweet":null,"id":"blzhqf7sdqmh","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-17T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-17T04:00:12.704Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-14T10:00:07.691Z","group_id":null,"name":"Telecommunication Systems","created_at":"2014-08-11T13:32:25.785Z","description":"Voicemail, i3, Contact Center, Phone System, Video Conferencing","showcase":false,"position":25,"id":"5shzly355kwt","status":"operational","start_date":null}],"created_at":"2026-04-13T13:21:56.793Z","scheduled_for":"2026-04-16T02:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-16T10:00:07.527Z","id":"5bw5pml0cn4b","scheduled_auto_completed":true,"shortlink":"https://stspg.io/1vsbtjpg2ryy","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-16T10:00:07.507Z","postmortem_ignored":false,"name":"Harvard Phone (VOIP) Maintenance","started_at":"2026-04-13T13:21:56.787Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-16T10:00:07.507Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-16T06:00:07.507-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"5bw5pml0cn4b","updated_at":"2026-04-16T10:00:07.507Z","wants_twitter_update":false,"custom_tweet":null,"id":"8c423fv253wy","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-16T02:00:09.249Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-15T22:00:09.249-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"under_maintenance"}],"incident_id":"5bw5pml0cn4b","updated_at":"2026-04-16T02:00:09.249Z","wants_twitter_update":false,"custom_tweet":null,"id":"7c6tt2n26h35","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-16T01:00:16.518Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-15T21:00:16.518-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"5bw5pml0cn4b","updated_at":"2026-04-16T01:00:16.518Z","wants_twitter_update":false,"custom_tweet":null,"id":"mwbs3nc336dr","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-13T13:21:56.856Z","body":"We will be performing scheduled maintenance for Harvard Phone (VOIP) on Wednesday, April 15, from 10:00 PM through Thursday, April 16, at 6:00 AM.\n\nDuring this maintenance window, physical phones will be reset twice, taking approximately one minute to come back online each time. After the second reset, there will be no further interaction with the phone and no further impact on service. Webex softphones will not be affected, and we do not expect any interruption to calls in progress on any device.","display_at":"2026-04-13T09:21:56.856-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"5bw5pml0cn4b","updated_at":"2026-04-14T14:41:40.992Z","wants_twitter_update":false,"custom_tweet":null,"id":"qyh96z57ztpc","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-16T10:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-16T01:00:16.633Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-04-15T17:03:27.016Z","scheduled_for":"2026-04-15T21:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-16T00:00:12.161Z","id":"ct5ffwpttqmq","scheduled_auto_completed":true,"shortlink":"https://stspg.io/9yh5fjrhq4hj","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-16T00:00:11.749Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (4/15)","started_at":"2026-04-15T17:03:27.009Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-16T00:00:11.749Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-15T20:00:11.749-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"ct5ffwpttqmq","updated_at":"2026-04-16T00:00:11.749Z","wants_twitter_update":false,"custom_tweet":null,"id":"vw4blx6g476y","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-15T21:00:08.507Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-15T17:00:08.507-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"ct5ffwpttqmq","updated_at":"2026-04-15T21:00:08.507Z","wants_twitter_update":false,"custom_tweet":null,"id":"y4743zd7c7fz","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-15T20:00:09.627Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-15T16:00:09.627-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"ct5ffwpttqmq","updated_at":"2026-04-15T20:00:09.627Z","wants_twitter_update":false,"custom_tweet":null,"id":"rtn21xlwqqss","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-15T17:03:27.065Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (4/15), from 5:00 pm to 8:00 pm EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-04-15T13:03:27.065-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"ct5ffwpttqmq","updated_at":"2026-04-15T17:03:27.065Z","wants_twitter_update":false,"custom_tweet":null,"id":"2ztxskkp08j1","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-16T00:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-15T20:00:09.769Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.469Z","group_id":null,"name":"Other Services","created_at":"2014-08-18T13:25:07.023Z","description":"All other services HUIT provides","showcase":false,"position":28,"id":"pql6ds9kdhb7","status":"degraded_performance","start_date":null}],"created_at":"2026-04-08T17:44:32.756Z","scheduled_for":"2026-04-14T12:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-14T14:00:07.310Z","id":"n3t8qmfrq79x","scheduled_auto_completed":true,"shortlink":"https://stspg.io/f4wsjr7xsc73","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-14T14:00:07.271Z","postmortem_ignored":false,"name":"ORCID API and Harvard ORCID Connect Planned Maintenance","started_at":"2026-04-08T17:44:32.750Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-14T14:00:07.271Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-14T10:00:07.271-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"n3t8qmfrq79x","updated_at":"2026-04-14T14:00:07.271Z","wants_twitter_update":false,"custom_tweet":null,"id":"44ytjn0ypjnk","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-14T12:00:10.573Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-14T08:00:10.573-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"under_maintenance"}],"incident_id":"n3t8qmfrq79x","updated_at":"2026-04-14T12:00:10.573Z","wants_twitter_update":false,"custom_tweet":null,"id":"5bcrqvr9mkhg","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-14T11:00:11.387Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-14T07:00:11.387-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"n3t8qmfrq79x","updated_at":"2026-04-14T11:00:11.387Z","wants_twitter_update":false,"custom_tweet":null,"id":"q0my1b73yfpb","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-08T17:44:32.823Z","body":"Both the Harvard ORCID Connect site and the Harvard ORCID API service will be unavailable during this maintenance period as we update a JWT token that is set to expire on April 16, 2026. \n\nWhile this maintenance is underway, users of Harvard ORCID Connect will see a maintenance page.","display_at":"2026-04-08T13:44:32.823-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"n3t8qmfrq79x","updated_at":"2026-04-08T17:44:32.823Z","wants_twitter_update":false,"custom_tweet":null,"id":"w7hwcw9w4rsb","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-14T14:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-14T11:00:11.524Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-04-24T20:34:37.031Z","group_id":"k8y54158yydg","name":"Wired Networking","created_at":"2023-08-17T18:21:18.421Z","description":"Offering under the Network Services area specifically for ethernet connections across campus.","showcase":false,"position":3,"id":"fwjlz8nk76b0","status":"operational","start_date":"2023-08-17T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T02:00:07.391Z","group_id":"k8y54158yydg","name":"Wireless Networking","created_at":"2023-08-17T18:23:05.555Z","description":"Offering under the Network Services area specifically for wireless internet connections across campus.","showcase":false,"position":4,"id":"5v2bsgj9s48m","status":"operational","start_date":"2023-08-17T04:00:00.000Z"}],"created_at":"2026-03-18T21:10:25.751Z","scheduled_for":"2026-04-10T02:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-10T08:00:07.339Z","id":"n2gk90cntcrb","scheduled_auto_completed":true,"shortlink":"https://stspg.io/nkdyb01mlw3b","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-10T08:00:07.322Z","postmortem_ignored":false,"name":"Planned Network Maintenance: Firewall Patching (4/9)","started_at":"2026-03-18T21:10:25.740Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-10T08:00:07.322Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-10T04:00:07.322-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"under_maintenance","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"n2gk90cntcrb","updated_at":"2026-04-10T08:00:07.322Z","wants_twitter_update":false,"custom_tweet":null,"id":"3hlyz588ly06","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-10T02:00:07.175Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-09T22:00:07.175-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"under_maintenance"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"n2gk90cntcrb","updated_at":"2026-04-10T02:00:07.175Z","wants_twitter_update":false,"custom_tweet":null,"id":"xqb65tlv7m5j","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-10T01:00:10.932Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-09T21:00:10.932-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"n2gk90cntcrb","updated_at":"2026-04-10T01:00:10.932Z","wants_twitter_update":false,"custom_tweet":null,"id":"27fkd5mj2kpr","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-18T21:10:25.814Z","body":"The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. 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Power issue is still being investigated at remaining buildings.","display_at":"2026-04-09T19:33:43.992-04:00","deliver_notifications":true,"affected_components":[{"old_status":"degraded_performance","code":"pql6ds9kdhb7","name":"Other Services","new_status":"degraded_performance"}],"incident_id":"p5xl0kgtth3j","updated_at":"2026-04-09T23:33:43.992Z","wants_twitter_update":false,"custom_tweet":null,"id":"cxqnc1pn3nfy","twitter_updated_at":null,"status":"investigating"},{"tweet_id":null,"created_at":"2026-04-09T21:54:15.615Z","body":"HUIT Networking is aware of an Eversource Energy substation issue currently impacting power and network services in the following buildings: Gutman, Longfellow, Read, Nichols, Larsen, Westengard, 51 Brattle, 86 Brattle,83 Brattle, 53 Church, Alumnae House, and 125 Mt. Auburn.\n\nHSGE and Harvard Electricians are actively engaged with Eversource to address the issue. At this time, there is no estimated timeline for power restoration.\n\nWe are also aware of a network outage affecting Mather House and are working to remediate it.","display_at":"2026-04-09T17:54:15.000-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"degraded_performance"}],"incident_id":"p5xl0kgtth3j","updated_at":"2026-04-09T23:17:44.493Z","wants_twitter_update":false,"custom_tweet":null,"id":"xvkpy5ff2b44","twitter_updated_at":null,"status":"investigating"}],"reminder_intervals":null,"scheduled_until":null,"status":"resolved","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-04-09T12:00:07.393Z","group_id":"z44n256y50vc","name":"CPATH","created_at":"2018-09-19T13:16:45.419Z","description":"Capital planning, Cost controls, and Contract Management","showcase":false,"position":3,"id":"gq82ddjghztl","status":"operational","start_date":null}],"created_at":"2026-04-06T19:24:14.396Z","scheduled_for":"2026-04-09T11:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-09T12:00:07.606Z","id":"yrmgrj8cnxqk","scheduled_auto_completed":true,"shortlink":"https://stspg.io/y7dp5tc3f3vf","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-09T12:00:07.529Z","postmortem_ignored":false,"name":"CPATH OKTA Implementation","started_at":"2026-04-06T19:24:14.387Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-09T12:00:07.529Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-09T08:00:07.529-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"gq82ddjghztl","name":"Financial Applications - CPATH","new_status":"operational"}],"incident_id":"yrmgrj8cnxqk","updated_at":"2026-04-09T12:00:07.529Z","wants_twitter_update":false,"custom_tweet":null,"id":"0dk5lct7v3ws","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-09T11:00:07.827Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-09T07:00:07.827-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"gq82ddjghztl","name":"Financial Applications - CPATH","new_status":"under_maintenance"}],"incident_id":"yrmgrj8cnxqk","updated_at":"2026-04-09T11:00:07.827Z","wants_twitter_update":false,"custom_tweet":null,"id":"9w0rm0n7h4tm","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-09T10:00:13.619Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-09T06:00:13.619-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"yrmgrj8cnxqk","updated_at":"2026-04-09T10:00:13.619Z","wants_twitter_update":false,"custom_tweet":null,"id":"tkwv1l3m7q8d","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-06T19:24:14.462Z","body":"On Thursday, April 9th, from 7 am to 8 am, HUIT will be executing the OKTA upgrade to CPATH. \n\nDuring this time, there will be no access to the CPATH system, which includes the modules for Capital Planning, Capital Forms preparation and approvals, Commitments, and the President's Discretionary Fund.","display_at":"2026-04-06T15:24:14.462-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"gq82ddjghztl","name":"Financial Applications - CPATH","new_status":"operational"}],"incident_id":"yrmgrj8cnxqk","updated_at":"2026-04-06T19:24:14.462Z","wants_twitter_update":false,"custom_tweet":null,"id":"mb9z1bly406l","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-09T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-09T10:00:13.801Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-14T10:00:07.691Z","group_id":null,"name":"Telecommunication Systems","created_at":"2014-08-11T13:32:25.785Z","description":"Voicemail, i3, Contact Center, Phone System, Video Conferencing","showcase":false,"position":25,"id":"5shzly355kwt","status":"operational","start_date":null}],"created_at":"2026-04-02T18:55:16.225Z","scheduled_for":"2026-04-09T04:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-09T10:00:07.357Z","id":"34tt4lwqf1mg","scheduled_auto_completed":true,"shortlink":"https://stspg.io/ld23l6l716hh","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-09T10:00:07.314Z","postmortem_ignored":false,"name":"Harvard Phone (VOIP) Maintenance","started_at":"2026-04-02T18:55:16.220Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-09T10:00:07.314Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-09T06:00:07.314-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"34tt4lwqf1mg","updated_at":"2026-04-09T10:00:07.314Z","wants_twitter_update":false,"custom_tweet":null,"id":"pddq4smk5zb9","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-09T04:00:07.350Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-09T00:00:07.350-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"under_maintenance"}],"incident_id":"34tt4lwqf1mg","updated_at":"2026-04-09T04:00:07.350Z","wants_twitter_update":false,"custom_tweet":null,"id":"0c8wqshpprrb","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-09T03:00:16.555Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-08T23:00:16.555-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"34tt4lwqf1mg","updated_at":"2026-04-09T03:00:16.555Z","wants_twitter_update":false,"custom_tweet":null,"id":"t8d8t869hhlm","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-02T18:55:16.276Z","body":"Verizon will be performing scheduled maintenance for Harvard Phone (VOIP) on Thursday, April 9, 12:00 AM - 6:00 AM EST. \n\nFor a brief window during this time, outbound calls in progress may be interrupted. All subsequent calls will not be impacted due to redundancy. We expect normal service to resume after the maintenance window.","display_at":"2026-04-02T14:55:16.276-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"34tt4lwqf1mg","updated_at":"2026-04-02T18:55:16.276Z","wants_twitter_update":false,"custom_tweet":null,"id":"ls8xgc6ztlms","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-09T10:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-09T03:00:16.706Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-14T10:00:07.691Z","group_id":null,"name":"Telecommunication Systems","created_at":"2014-08-11T13:32:25.785Z","description":"Voicemail, i3, Contact Center, Phone System, Video Conferencing","showcase":false,"position":25,"id":"5shzly355kwt","status":"operational","start_date":null}],"created_at":"2026-04-03T18:49:02.855Z","scheduled_for":"2026-04-08T04:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-08T10:00:07.525Z","id":"q3b7d6csy8sq","scheduled_auto_completed":true,"shortlink":"https://stspg.io/92thyy69rd4t","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-08T10:00:07.487Z","postmortem_ignored":false,"name":"Harvard Phone (VOIP) Maintenance","started_at":"2026-04-03T18:49:02.850Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-08T10:00:07.487Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-08T06:00:07.487-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"q3b7d6csy8sq","updated_at":"2026-04-08T10:00:07.487Z","wants_twitter_update":false,"custom_tweet":null,"id":"c2fw68z62hj0","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-08T04:00:07.440Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-08T00:00:07.440-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"under_maintenance"}],"incident_id":"q3b7d6csy8sq","updated_at":"2026-04-08T04:00:07.440Z","wants_twitter_update":false,"custom_tweet":null,"id":"dm91qp4ztkq0","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-08T03:00:15.616Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-07T23:00:15.616-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"q3b7d6csy8sq","updated_at":"2026-04-08T03:00:15.616Z","wants_twitter_update":false,"custom_tweet":null,"id":"rcjmkdzp5l7y","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-03T18:49:02.913Z","body":"Verizon will be performing scheduled maintenance for Harvard Phone (VOIP) on Wednesday, April 8, 12:00 AM - 6:00 AM EST. \n\nFor a brief window during this time, outbound calls in progress may be interrupted. All subsequent outbound calls will not be impacted due to redundancy. We expect normal service to resume after the maintenance window.","display_at":"2026-04-03T14:49:02.913-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"q3b7d6csy8sq","updated_at":"2026-04-03T18:49:02.913Z","wants_twitter_update":false,"custom_tweet":null,"id":"00ywkph3mrcv","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-08T10:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-08T03:00:15.752Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-31T15:42:07.670Z","scheduled_for":"2026-04-07T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-07T12:00:08.920Z","id":"mxg6tjdr9dx7","scheduled_auto_completed":true,"shortlink":"https://stspg.io/rvqcsv7p187k","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-07T12:00:08.888Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (4/7)","started_at":"2026-03-31T15:42:07.662Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-07T12:00:08.888Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-07T08:00:08.888-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"mxg6tjdr9dx7","updated_at":"2026-04-07T12:00:08.888Z","wants_twitter_update":false,"custom_tweet":null,"id":"dkpk0y1trwg9","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-07T05:00:07.337Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-07T01:00:07.337-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"mxg6tjdr9dx7","updated_at":"2026-04-07T05:00:07.337Z","wants_twitter_update":false,"custom_tweet":null,"id":"3ffq0bdph2mp","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-07T04:00:16.397Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-07T00:00:16.397-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"mxg6tjdr9dx7","updated_at":"2026-04-07T04:00:16.397Z","wants_twitter_update":false,"custom_tweet":null,"id":"4jxsjk2dwrnh","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-31T15:42:07.720Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (4/7), from 1:00 to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-04-06T20:00:07.340-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"rt3n2yspcsbd","updated_at":"2026-04-07T00:00:07.340Z","wants_twitter_update":false,"custom_tweet":null,"id":"p1wp7clspfkf","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-06T23:00:07.615Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-06T19:00:07.615-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"rt3n2yspcsbd","updated_at":"2026-04-06T23:00:07.615Z","wants_twitter_update":false,"custom_tweet":null,"id":"hmgslslpzd86","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-04-06T17:19:07.153Z","body":"We will be performing emergency maintenance on April 6th, 2026, from 8:00 pm - 9:00 pm. \n\nDuring this time, there may be a brief disruption to wireless connectivity. We expect normal service to resume after the maintenance window.","display_at":"2026-04-06T13:19:07.153-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"rt3n2yspcsbd","updated_at":"2026-04-06T17:19:07.153Z","wants_twitter_update":false,"custom_tweet":null,"id":"3140wyxc76px","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-07T01:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-06T23:00:07.743Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-31T15:41:13.343Z","scheduled_for":"2026-04-06T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-06T12:00:07.268Z","id":"m5qjqm0c61l0","scheduled_auto_completed":true,"shortlink":"https://stspg.io/ckl92mwy6gy3","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-06T12:00:07.229Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (4/6)","started_at":"2026-03-31T15:41:13.333Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-06T12:00:07.229Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-06T08:00:07.229-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"m5qjqm0c61l0","updated_at":"2026-04-06T12:00:07.229Z","wants_twitter_update":false,"custom_tweet":null,"id":"sbjrn8cz54p4","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-06T05:00:07.299Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-06T01:00:07.299-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"m5qjqm0c61l0","updated_at":"2026-04-06T05:00:07.299Z","wants_twitter_update":false,"custom_tweet":null,"id":"tkkfvq1417qy","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-06T04:00:11.222Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-06T00:00:11.222-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"m5qjqm0c61l0","updated_at":"2026-04-06T04:00:11.222Z","wants_twitter_update":false,"custom_tweet":null,"id":"z8s0kytnfz5g","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-31T15:41:13.404Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (4/6), from 1:00 to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-03-31T11:41:13.404-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"m5qjqm0c61l0","updated_at":"2026-03-31T15:41:13.404Z","wants_twitter_update":false,"custom_tweet":null,"id":"kg4ngmtppxv8","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-06T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-06T04:00:11.346Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-31T15:39:52.631Z","scheduled_for":"2026-04-03T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-03T12:00:07.189Z","id":"jcf8shkb9jn7","scheduled_auto_completed":true,"shortlink":"https://stspg.io/y6vghdrd22r0","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-03T12:00:07.169Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (4/3)","started_at":"2026-03-31T15:39:52.624Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-03T12:00:07.169Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-03T08:00:07.169-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"jcf8shkb9jn7","updated_at":"2026-04-03T12:00:07.169Z","wants_twitter_update":false,"custom_tweet":null,"id":"7cqftdtmnbtf","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-03T05:00:07.165Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-03T01:00:07.165-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"jcf8shkb9jn7","updated_at":"2026-04-03T05:00:07.165Z","wants_twitter_update":false,"custom_tweet":null,"id":"81lm67m872hv","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-03T04:00:09.680Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-03T00:00:09.680-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"jcf8shkb9jn7","updated_at":"2026-04-03T04:00:09.680Z","wants_twitter_update":false,"custom_tweet":null,"id":"tdd4zbv5k9d2","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-31T15:39:52.682Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (4/3), from 1:00 to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-03-31T11:39:52.682-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"jcf8shkb9jn7","updated_at":"2026-03-31T15:39:52.682Z","wants_twitter_update":false,"custom_tweet":null,"id":"99pwq20f8721","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-04-03T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-04-03T04:00:09.831Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-31T15:38:44.362Z","scheduled_for":"2026-04-01T21:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-04-02T00:00:07.591Z","id":"nfjrd7bvw64j","scheduled_auto_completed":true,"shortlink":"https://stspg.io/hh7sqvtx1m41","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-04-02T00:00:07.560Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (4/1)","started_at":"2026-03-31T15:38:44.354Z","incident_updates":[{"tweet_id":null,"created_at":"2026-04-02T00:00:07.560Z","body":"The scheduled maintenance has been completed.","display_at":"2026-04-01T20:00:07.560-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"nfjrd7bvw64j","updated_at":"2026-04-02T00:00:07.560Z","wants_twitter_update":false,"custom_tweet":null,"id":"b4w5z4y29391","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-04-01T21:00:09.773Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-04-01T17:00:09.773-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"nfjrd7bvw64j","updated_at":"2026-04-01T21:00:09.773Z","wants_twitter_update":false,"custom_tweet":null,"id":"r58d4nlgzmjc","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-01T20:00:14.144Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-04-01T16:00:14.144-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"nfjrd7bvw64j","updated_at":"2026-04-01T20:00:14.144Z","wants_twitter_update":false,"custom_tweet":null,"id":"j50qh5nwc0vm","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-31T15:38:44.419Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (4/1), from 5:00 to 8:00 pm EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-03-31T22:00:09.574-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"6t5n5xmxw0jc","updated_at":"2026-04-01T02:00:09.574Z","wants_twitter_update":false,"custom_tweet":null,"id":"npr0mqcwfrjn","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-04-01T01:00:12.521Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-31T21:00:12.521-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"6t5n5xmxw0jc","updated_at":"2026-04-01T01:00:12.521Z","wants_twitter_update":false,"custom_tweet":null,"id":"4g403838w2b2","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-19T21:26:18.032Z","body":"The HUIT Network team will be upgrading routers across campus as part of routine patching to improve overall network security. 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HarvardKey Self-Service and MIDAS will be unavailable for some of this time.","display_at":"2026-03-27T17:42:06.237-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"},{"old_status":"operational","code":"ngxwjmfnpzpb","name":"HarvardKey - HarvardKey Self-Service","new_status":"operational"}],"incident_id":"r615fs4bh4vl","updated_at":"2026-03-27T21:42:06.237Z","wants_twitter_update":false,"custom_tweet":null,"id":"75y2sns8b3y2","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-31T01:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-30T20:00:11.051Z"},{"scheduled_auto_in_progress":false,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-08T16:11:34.427Z","group_id":null,"name":"Canvas","created_at":"2017-05-12T17:41:56.354Z","description":"Course Websites","showcase":false,"position":4,"id":"tpbqdkf1288d","status":"operational","start_date":null}],"created_at":"2026-03-30T15:58:41.729Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-30T20:03:54.636Z","id":"tk544ljfvrrj","scheduled_auto_completed":false,"shortlink":"https://stspg.io/yf59xnzltdx8","impact_override":null,"scheduled_remind_prior":false,"impact":"minor","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-30T20:03:54.618Z","postmortem_ignored":false,"name":"New Quizzes Access Error","started_at":"2026-03-30T15:58:41.721Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-30T20:03:54.618Z","body":"Access to New Quizzes has been restored. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.","display_at":"2026-03-30T16:03:54.618-04:00","deliver_notifications":true,"affected_components":[{"old_status":"degraded_performance","code":"tpbqdkf1288d","name":"Canvas","new_status":"operational"}],"incident_id":"tk544ljfvrrj","updated_at":"2026-03-30T20:03:54.618Z","wants_twitter_update":false,"custom_tweet":null,"id":"s0178zv2l6vx","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-03-30T15:58:41.824Z","body":"We are aware of an issue affecting New Quizzes in Canvas. Users attempting to access this feature may encounter a 502 error and may not be able to view or take the quiz. 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We will provide updates as necessary.","display_at":"2026-03-25T05:00:07.376-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"under_maintenance"}],"incident_id":"jljg432j4x3z","updated_at":"2026-03-25T09:00:07.376Z","wants_twitter_update":false,"custom_tweet":null,"id":"2fjcqmc3wd0l","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-25T08:00:15.151Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-25T04:00:15.151-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"jljg432j4x3z","updated_at":"2026-03-25T08:00:15.151Z","wants_twitter_update":false,"custom_tweet":null,"id":"4298rg14w9xv","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-23T19:51:11.699Z","body":"From Wednesday, March 25, 2026, at 5:00 AM to Wednesday, March 25, 2026, at 7:00 AM (2 Hours), there will be no normal electric power available to the Biological Research Infrastructure Building (BRI).\n\nThe purpose of this scheduled electrical outage is to install new equipment and test the main electrical switchboard.","display_at":"2026-03-23T15:51:11.699-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"jljg432j4x3z","updated_at":"2026-03-23T19:51:11.699Z","wants_twitter_update":false,"custom_tweet":null,"id":"v0sn4gpzqj59","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-25T11:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-25T08:00:15.521Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-18T21:00:06.026Z","scheduled_for":"2026-03-24T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-24T12:00:08.454Z","id":"rfppw56nsh52","scheduled_auto_completed":true,"shortlink":"https://stspg.io/4x4cgzp5nt3j","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-24T12:00:08.422Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (3/24)","started_at":"2026-03-18T21:00:06.018Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-24T12:00:08.422Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-24T08:00:08.422-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"rfppw56nsh52","updated_at":"2026-03-24T12:00:08.422Z","wants_twitter_update":false,"custom_tweet":null,"id":"kg324dtt12rp","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-24T05:00:07.468Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-24T01:00:07.468-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"rfppw56nsh52","updated_at":"2026-03-24T05:00:07.468Z","wants_twitter_update":false,"custom_tweet":null,"id":"7cq1ln6ghb8b","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-24T04:00:14.836Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-24T00:00:14.836-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"rfppw56nsh52","updated_at":"2026-03-24T04:00:14.836Z","wants_twitter_update":false,"custom_tweet":null,"id":"g18df20lc5fs","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-18T21:00:06.077Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (3/24), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-03-18T17:00:06.077-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"rfppw56nsh52","updated_at":"2026-03-18T21:00:06.077Z","wants_twitter_update":false,"custom_tweet":null,"id":"3gslmwqq9wk9","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-24T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-24T04:00:14.945Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-18T20:59:12.495Z","scheduled_for":"2026-03-23T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-23T12:00:07.243Z","id":"4jllsm8142v1","scheduled_auto_completed":true,"shortlink":"https://stspg.io/947c1p3cfrb5","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-23T12:00:07.220Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (3/23)","started_at":"2026-03-18T20:59:12.488Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-23T12:00:07.220Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-23T08:00:07.220-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"4jllsm8142v1","updated_at":"2026-03-23T12:00:07.220Z","wants_twitter_update":false,"custom_tweet":null,"id":"6hml6ytwt9d3","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-23T05:00:07.387Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-23T01:00:07.387-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"4jllsm8142v1","updated_at":"2026-03-23T05:00:07.387Z","wants_twitter_update":false,"custom_tweet":null,"id":"109q5b3tkdmy","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-23T04:00:11.215Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-23T00:00:11.215-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"4jllsm8142v1","updated_at":"2026-03-23T04:00:11.215Z","wants_twitter_update":false,"custom_tweet":null,"id":"bf6qwyz46pb7","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-18T20:59:12.551Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (3/23), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-03-20T21:00:07.537-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"mjsr276xp318","name":"HR Applications - Harvard Training Portal","new_status":"under_maintenance"}],"incident_id":"jrkdyq8x2k7z","updated_at":"2026-03-21T01:00:07.537Z","wants_twitter_update":false,"custom_tweet":null,"id":"bpz8g74m38l6","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-21T00:00:08.254Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-20T20:00:08.254-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"jrkdyq8x2k7z","updated_at":"2026-03-21T00:00:08.254Z","wants_twitter_update":false,"custom_tweet":null,"id":"935rs6k33w3r","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-19T19:14:16.968Z","body":"Please be advised that the Harvard Training Portal will be down starting at 9:00 p.m. Friday, March 20, 2026, in order to support the portal upgrade until Saturday, March 21, 2026, at 12:00 pm. \n\nWe apologize for the disruption. We hope to make this outage as short as possible. Users and APIs will not be able to access the system during this period.","display_at":"2026-03-19T15:14:16.968-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"mjsr276xp318","name":"HR Applications - Harvard Training Portal","new_status":"operational"}],"incident_id":"jrkdyq8x2k7z","updated_at":"2026-03-19T19:14:16.968Z","wants_twitter_update":false,"custom_tweet":null,"id":"6cbw3wtwjv2b","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-21T16:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-21T00:00:08.528Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-03-25T11:00:08.367Z","group_id":"k39tljqv2mdy","name":"Electricity","created_at":"2023-11-28T18:52:34.760Z","description":"Electricity utility for Harvard University Campuses","showcase":false,"position":1,"id":"dlw0m20d3x97","status":"operational","start_date":"2023-11-28T05:00:00.000Z"}],"created_at":"2026-03-19T13:20:38.264Z","scheduled_for":"2026-03-20T09:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-20T13:00:08.408Z","id":"8r6rzsnt17xs","scheduled_auto_completed":true,"shortlink":"https://stspg.io/913scx9mr2r8","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-20T13:00:08.390Z","postmortem_ignored":false,"name":"Electrical Power Outage Notice for Busch Hall, Lowell Lecture Hall and Sparks House","started_at":"2026-03-19T13:20:38.255Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-20T13:00:08.390Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-20T09:00:08.390-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"8r6rzsnt17xs","updated_at":"2026-03-20T13:00:08.390Z","wants_twitter_update":false,"custom_tweet":null,"id":"rfrw9xj4gdhx","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-20T09:00:08.419Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-20T05:00:08.419-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"under_maintenance"}],"incident_id":"8r6rzsnt17xs","updated_at":"2026-03-20T09:00:08.419Z","wants_twitter_update":false,"custom_tweet":null,"id":"32tffq32d3pz","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-20T08:00:08.396Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-20T04:00:08.396-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"8r6rzsnt17xs","updated_at":"2026-03-20T08:00:08.396Z","wants_twitter_update":false,"custom_tweet":null,"id":"g9ps2xypkdpf","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-19T13:20:38.325Z","body":"From Friday, March 20, 2026, at 5:00 AM to Friday, March 20, 2026, at 9:00 AM, there will be no normal electric power available to Busch Hall, Lowell Lecture Hall, and Sparks House.\n\nThe purpose of this scheduled electrical outage is for a contractor to disconnect cables from the 15KV transformer connected to the existing main electrical switchboard at Conant Chemistry Laboratory.","display_at":"2026-03-19T09:20:38.325-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"8r6rzsnt17xs","updated_at":"2026-03-19T13:20:38.325Z","wants_twitter_update":false,"custom_tweet":null,"id":"6qj9ykqyp7gc","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-20T13:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-20T08:00:08.677Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-18T20:58:04.422Z","scheduled_for":"2026-03-20T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-20T12:00:07.560Z","id":"h6xqwks61r0n","scheduled_auto_completed":true,"shortlink":"https://stspg.io/2x7vqt42fw1n","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-20T12:00:07.516Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (3/20)","started_at":"2026-03-18T20:58:04.413Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-20T12:00:07.516Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-20T08:00:07.516-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"h6xqwks61r0n","updated_at":"2026-03-20T12:00:07.516Z","wants_twitter_update":false,"custom_tweet":null,"id":"m6y4wcynwn6j","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-20T05:00:07.246Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-20T01:00:07.246-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"h6xqwks61r0n","updated_at":"2026-03-20T05:00:07.246Z","wants_twitter_update":false,"custom_tweet":null,"id":"rgdtvpsj6gdx","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-20T04:00:11.556Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-20T00:00:11.556-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"h6xqwks61r0n","updated_at":"2026-03-20T04:00:11.556Z","wants_twitter_update":false,"custom_tweet":null,"id":"ldmxmwgjzqt2","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-18T20:58:04.479Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Friday (3/20), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-03-19T20:00:07.822-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"7vhtc57n1r5n","updated_at":"2026-03-20T00:00:07.822Z","wants_twitter_update":false,"custom_tweet":null,"id":"df8bky26tt1g","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-19T23:01:08.162Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-19T19:01:08.162-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"7vhtc57n1r5n","updated_at":"2026-03-19T23:01:08.162Z","wants_twitter_update":false,"custom_tweet":null,"id":"s79jzx3kbbmb","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-18T15:01:27.858Z","body":"The HUIT Network team will upgrade all Aruba access switches in the NP, NW, and SPH campus regions, followed by a full reboot.\n\nWe anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time. Any devices or services connected to these switches may temporarily lose connectivity.","display_at":"2026-03-18T11:01:27.858-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"7vhtc57n1r5n","updated_at":"2026-03-18T15:01:27.858Z","wants_twitter_update":false,"custom_tweet":null,"id":"8pw94px3mw3d","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-20T08:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-19T23:01:08.288Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-04-24T20:34:37.031Z","group_id":"k8y54158yydg","name":"Wired Networking","created_at":"2023-08-17T18:21:18.421Z","description":"Offering under the Network Services area specifically for ethernet connections across campus.","showcase":false,"position":3,"id":"fwjlz8nk76b0","status":"operational","start_date":"2023-08-17T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T02:00:07.391Z","group_id":"k8y54158yydg","name":"Wireless Networking","created_at":"2023-08-17T18:23:05.555Z","description":"Offering under the Network Services area specifically for wireless internet connections across campus.","showcase":false,"position":4,"id":"5v2bsgj9s48m","status":"operational","start_date":"2023-08-17T04:00:00.000Z"}],"created_at":"2026-03-11T19:40:28.315Z","scheduled_for":"2026-03-20T00:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-20T08:00:07.421Z","id":"fb8k31tbr2hz","scheduled_auto_completed":true,"shortlink":"https://stspg.io/d20dm9bspynh","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-20T08:00:07.360Z","postmortem_ignored":false,"name":"Planned Network Maintenance: Firewall Patching (3/19)","started_at":"2026-03-11T19:40:28.307Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-20T08:00:07.360Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-20T04:00:07.360-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"under_maintenance","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"fb8k31tbr2hz","updated_at":"2026-03-20T08:00:07.360Z","wants_twitter_update":false,"custom_tweet":null,"id":"jm6szyrth7x3","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-20T00:00:07.294Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-19T20:00:07.294-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"under_maintenance"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"fb8k31tbr2hz","updated_at":"2026-03-20T00:00:07.294Z","wants_twitter_update":false,"custom_tweet":null,"id":"cy715qt51x18","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-19T23:00:59.400Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-19T19:00:59.400-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"fb8k31tbr2hz","updated_at":"2026-03-19T23:00:59.400Z","wants_twitter_update":false,"custom_tweet":null,"id":"njyj7sgkpqxn","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-11T19:40:28.366Z","body":"The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.\n\nThe affected locations are: \n - 1 Summer Street (COLO)\n - Harvard University Health Services (HUHS) Buildings","display_at":"2026-03-11T15:40:28.366-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"fb8k31tbr2hz","updated_at":"2026-03-11T19:40:28.366Z","wants_twitter_update":false,"custom_tweet":null,"id":"8qq1y1b682tg","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-20T08:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-19T23:01:03.529Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-18T20:57:02.521Z","scheduled_for":"2026-03-18T21:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-19T00:00:07.434Z","id":"c7nw7m11z6xx","scheduled_auto_completed":true,"shortlink":"https://stspg.io/wxx47zt7gg7k","impact_override":null,"scheduled_remind_prior":false,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-19T00:00:07.415Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (3/18)","started_at":"2026-03-18T20:57:02.513Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-19T00:00:07.415Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-18T20:00:07.415-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"c7nw7m11z6xx","updated_at":"2026-03-19T00:00:07.415Z","wants_twitter_update":false,"custom_tweet":null,"id":"6kmbymnp8gc6","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-18T21:00:07.442Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-18T17:00:07.442-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"c7nw7m11z6xx","updated_at":"2026-03-18T21:00:07.442Z","wants_twitter_update":false,"custom_tweet":null,"id":"8x4y420435zw","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-18T20:57:02.574Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (3/18), from 5:00 pm to 8:00 pm EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-03-18T16:57:02.574-04:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"c7nw7m11z6xx","updated_at":"2026-03-18T20:57:02.574Z","wants_twitter_update":false,"custom_tweet":null,"id":"whk0n6qz72sm","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-19T00:00:00.000Z","status":"completed","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T16:25:23.617Z","group_id":"wkq6wt88wl3v","name":"Secure File Transfer","created_at":"2018-12-11T16:37:03.871Z","description":"Kiteworks","showcase":false,"position":9,"id":"kmsyq04kt9lv","status":"operational","start_date":null}],"created_at":"2026-03-12T20:00:25.317Z","scheduled_for":"2026-03-17T22:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-18T00:00:09.296Z","id":"5tjlv9bt54nt","scheduled_auto_completed":true,"shortlink":"https://stspg.io/h2z8k0y6spyz","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-18T00:00:09.276Z","postmortem_ignored":false,"name":"Kiteworks Secure File Transfer Service Maintenance","started_at":"2026-03-12T20:00:25.309Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-18T00:00:09.276Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-17T20:00:09.276-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"operational"}],"incident_id":"5tjlv9bt54nt","updated_at":"2026-03-18T00:00:09.276Z","wants_twitter_update":false,"custom_tweet":null,"id":"r78qn6q326nj","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-17T22:00:08.670Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-17T18:00:08.670-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"under_maintenance"}],"incident_id":"5tjlv9bt54nt","updated_at":"2026-03-17T22:00:08.670Z","wants_twitter_update":false,"custom_tweet":null,"id":"g1k9ft7rmkcs","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-17T21:00:13.096Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-17T17:00:13.096-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"5tjlv9bt54nt","updated_at":"2026-03-17T21:00:13.096Z","wants_twitter_update":false,"custom_tweet":null,"id":"wxgzpbrxhkxf","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-12T20:00:25.379Z","body":"There is a planned maintenance event for Harvard’s Kiteworks Secure File Transfer Service on Tuesday, March 17, 2026, at 6:00 pm EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00 pm to 8:00 pm. The purpose of this maintenance window is to migrate single sign-on to Okta. This is expected to take the full two-hour window, and there will be no changes to the end user interface or experience.\n\nA reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150 MB in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our <a href=\"https://harvard.service-now.com/ithelp?id=kb_article&sys_id=cea973b3dbf8e0d0441560fdd39619d8\">Send an Encrypted Email in Outlook<\/a> knowledge article.","display_at":"2026-03-12T16:00:25.379-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"operational"}],"incident_id":"5tjlv9bt54nt","updated_at":"2026-03-12T20:00:25.379Z","wants_twitter_update":false,"custom_tweet":null,"id":"nvc092x9skzp","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-18T00:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-17T21:00:13.346Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-02T14:00:07.297Z","group_id":null,"name":"my.harvard - Enterprise Student Systems (ESS)","created_at":"2015-07-17T18:25:28.324Z","description":"my.harvard","showcase":false,"position":18,"id":"9nd3dyd1scxk","status":"operational","start_date":null}],"created_at":"2026-03-12T20:25:13.504Z","scheduled_for":"2026-03-14T03:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-14T14:00:08.504Z","id":"ymzxqrp8yh3s","scheduled_auto_completed":true,"shortlink":"https://stspg.io/vfz4jd3xg6sy","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-14T14:00:08.472Z","postmortem_ignored":false,"name":"my.harvard Monthly Maintenance","started_at":"2026-03-12T20:25:13.498Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-14T14:00:08.472Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-14T10:00:08.472-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"operational"}],"incident_id":"ymzxqrp8yh3s","updated_at":"2026-03-14T14:00:08.472Z","wants_twitter_update":false,"custom_tweet":null,"id":"t600m6kypgqn","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-14T03:00:08.126Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-13T23:00:08.126-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"under_maintenance"}],"incident_id":"ymzxqrp8yh3s","updated_at":"2026-03-14T03:00:08.126Z","wants_twitter_update":false,"custom_tweet":null,"id":"khcbsx9q0skm","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-14T02:00:11.968Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-13T22:00:11.968-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"ymzxqrp8yh3s","updated_at":"2026-03-14T02:00:11.968Z","wants_twitter_update":false,"custom_tweet":null,"id":"6l8wt9dfj3qb","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-12T20:25:13.555Z","body":"Beginning at 11:00 PM ET on Friday, March 13th, HUIT will perform normal monthly maintenance on my.harvard systems. During this time, the systems will be unavailable until the maintenance has concluded. \n\nmy.harvard maintenance typically concludes within 2-4 hours; however, in rare cases, extended time is needed to complete the work.","display_at":"2026-03-12T16:25:13.555-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"operational"}],"incident_id":"ymzxqrp8yh3s","updated_at":"2026-03-12T20:25:13.555Z","wants_twitter_update":false,"custom_tweet":null,"id":"y5l7n2pc63cf","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-14T14:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-14T02:00:12.088Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-04-24T20:34:37.031Z","group_id":"k8y54158yydg","name":"Wired Networking","created_at":"2023-08-17T18:21:18.421Z","description":"Offering under the Network Services area specifically for ethernet connections across campus.","showcase":false,"position":3,"id":"fwjlz8nk76b0","status":"operational","start_date":"2023-08-17T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T02:00:07.391Z","group_id":"k8y54158yydg","name":"Wireless Networking","created_at":"2023-08-17T18:23:05.555Z","description":"Offering under the Network Services area specifically for wireless internet connections across campus.","showcase":false,"position":4,"id":"5v2bsgj9s48m","status":"operational","start_date":"2023-08-17T04:00:00.000Z"}],"created_at":"2026-03-11T19:34:21.910Z","scheduled_for":"2026-03-13T00:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-13T08:00:07.543Z","id":"s9r5rsbkzybf","scheduled_auto_completed":true,"shortlink":"https://stspg.io/lgn5mk3s9hdb","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-13T08:00:07.510Z","postmortem_ignored":false,"name":"Planned Network Maintenance: Firewall Patching (3/12)","started_at":"2026-03-11T19:34:21.899Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-13T08:00:07.510Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-13T04:00:07.510-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"under_maintenance","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"s9r5rsbkzybf","updated_at":"2026-03-13T08:00:07.510Z","wants_twitter_update":false,"custom_tweet":null,"id":"912z1ggw4qjv","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-13T00:00:07.521Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-12T20:00:07.521-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"under_maintenance"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"s9r5rsbkzybf","updated_at":"2026-03-13T00:00:07.521Z","wants_twitter_update":false,"custom_tweet":null,"id":"03ym4sdwm5yf","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-12T23:00:13.361Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-12T19:00:13.361-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"s9r5rsbkzybf","updated_at":"2026-03-12T23:00:13.361Z","wants_twitter_update":false,"custom_tweet":null,"id":"xj75vt7hbdg0","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-11T19:34:21.970Z","body":"The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. While we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.\n\nThe affected locations are: \n - 60 Oxford Street\n - Science Center\n - 10 Ware Street","display_at":"2026-03-11T15:34:21.970-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"s9r5rsbkzybf","updated_at":"2026-03-11T19:34:21.970Z","wants_twitter_update":false,"custom_tweet":null,"id":"19g8yndtq0x1","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-13T08:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-12T23:00:13.477Z"},{"scheduled_auto_in_progress":false,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-02T14:00:07.297Z","group_id":null,"name":"my.harvard - Enterprise Student Systems (ESS)","created_at":"2015-07-17T18:25:28.324Z","description":"my.harvard","showcase":false,"position":18,"id":"9nd3dyd1scxk","status":"operational","start_date":null}],"created_at":"2026-03-09T14:35:19.000Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-10T14:27:20.794Z","id":"2lj5n1b11kw6","scheduled_auto_completed":false,"shortlink":"https://stspg.io/0ffscscmtc7j","impact_override":null,"scheduled_remind_prior":false,"impact":"none","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-10T14:27:20.777Z","postmortem_ignored":false,"name":"my.Harvard Alumni Access","started_at":"2026-03-09T14:35:19.000Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-10T14:27:20.777Z","body":"Alumni access to my.harvard.edu has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.","display_at":"2026-03-10T10:27:20.777-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"operational"}],"incident_id":"2lj5n1b11kw6","updated_at":"2026-03-10T14:27:20.777Z","wants_twitter_update":false,"custom_tweet":null,"id":"7s4r3yv4l1xx","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-03-09T17:57:42.879Z","body":"HUIT has identified the issue impacting alumni access to my.harvard.edu and is actively implementing a fix. Restoration is occurring on a rolling basis, and as the day continues, more alumni will regain access. Resolution is taking longer than initially anticipated and will extend beyond 4:00 PM EST. We will continue to share updates as progress is made and appreciate your patience.","display_at":"2026-03-09T13:57:42.879-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"operational"}],"incident_id":"2lj5n1b11kw6","updated_at":"2026-03-09T17:57:42.879Z","wants_twitter_update":false,"custom_tweet":null,"id":"s38h45tdrr5y","twitter_updated_at":null,"status":"identified"},{"tweet_id":null,"created_at":"2026-03-09T14:35:19.074Z","body":"HUIT is aware of an issue impacting alumni access to the my.harvard.edu. We are currently investigating the issue and expect access to be restored on a rolling basis, access expected to be restored by 4:00 pm.","display_at":"2026-03-09T10:35:19.000-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"operational"}],"incident_id":"2lj5n1b11kw6","updated_at":"2026-03-09T17:51:51.606Z","wants_twitter_update":false,"custom_tweet":null,"id":"m6nls2vcw6cr","twitter_updated_at":null,"status":"investigating"}],"reminder_intervals":null,"scheduled_until":null,"status":"resolved","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-04-24T20:34:37.031Z","group_id":"k8y54158yydg","name":"Wired Networking","created_at":"2023-08-17T18:21:18.421Z","description":"Offering under the Network Services area specifically for ethernet connections across campus.","showcase":false,"position":3,"id":"fwjlz8nk76b0","status":"operational","start_date":"2023-08-17T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T02:00:07.391Z","group_id":"k8y54158yydg","name":"Wireless Networking","created_at":"2023-08-17T18:23:05.555Z","description":"Offering under the Network Services area specifically for wireless internet connections across campus.","showcase":false,"position":4,"id":"5v2bsgj9s48m","status":"operational","start_date":"2023-08-17T04:00:00.000Z"}],"created_at":"2026-03-05T14:44:51.201Z","scheduled_for":"2026-03-10T09:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-10T13:00:07.194Z","id":"9zfy45g36cmw","scheduled_auto_completed":true,"shortlink":"https://stspg.io/z70h25hcx1wb","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-10T13:00:07.175Z","postmortem_ignored":false,"name":"Planned Network Maintenance: Firewall Patching","started_at":"2026-03-05T14:44:51.188Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-10T13:00:07.175Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-10T09:00:07.175-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"under_maintenance","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"9zfy45g36cmw","updated_at":"2026-03-10T13:00:07.175Z","wants_twitter_update":false,"custom_tweet":null,"id":"mxpxg9d6dhns","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-10T09:00:07.392Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-10T05:00:07.392-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"under_maintenance"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"9zfy45g36cmw","updated_at":"2026-03-10T09:00:07.392Z","wants_twitter_update":false,"custom_tweet":null,"id":"83kctyfqf792","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-10T08:00:09.281Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-10T04:00:09.281-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"9zfy45g36cmw","updated_at":"2026-03-10T08:00:09.281Z","wants_twitter_update":false,"custom_tweet":null,"id":"hr9v7s8dvryf","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-05T14:44:51.276Z","body":"The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security. This patching will cause a network disruption for 15-20 minutes while the firewalls reboot.\n\nRemote sites to be affected: 204 Holdengreen, 1st Southborough, 1380 Soldiers Field Road, Arn Weld Hill, 15 Hawthorne, LSC, and 1300 Soldiers Field Road","display_at":"2026-03-05T09:44:51.276-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"under_maintenance"},{"old_status":"under_maintenance","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"9zfy45g36cmw","updated_at":"2026-03-05T14:44:51.276Z","wants_twitter_update":false,"custom_tweet":null,"id":"j6rmvp2xf88t","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-10T13:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-10T08:00:09.709Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-03-04T15:10:13.992Z","scheduled_for":"2026-03-10T05:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-10T12:00:07.471Z","id":"v08vt6t2g0xs","scheduled_auto_completed":true,"shortlink":"https://stspg.io/r6xwgxd7ys5v","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-10T12:00:07.444Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (3/10)","started_at":"2026-03-04T15:10:13.986Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-10T12:00:07.444Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-10T08:00:07.444-04:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"v08vt6t2g0xs","updated_at":"2026-03-10T12:00:07.444Z","wants_twitter_update":false,"custom_tweet":null,"id":"lnqnx2wb4k4m","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-10T05:00:07.368Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-10T01:00:07.368-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"v08vt6t2g0xs","updated_at":"2026-03-10T05:00:07.368Z","wants_twitter_update":false,"custom_tweet":null,"id":"m5yrpg2z24dk","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-10T04:00:18.244Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-10T00:00:18.244-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"v08vt6t2g0xs","updated_at":"2026-03-10T04:00:18.244Z","wants_twitter_update":false,"custom_tweet":null,"id":"8g5cb4nckxsv","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-04T15:10:14.034Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Tuesday (3/10), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-03-09T01:00:07.397-04:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"4ytl2khsg5lh","updated_at":"2026-03-09T05:00:07.397Z","wants_twitter_update":false,"custom_tweet":null,"id":"67mzq5dhvpjp","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-09T04:00:14.679Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-09T00:00:14.679-04:00","deliver_notifications":true,"affected_components":null,"incident_id":"4ytl2khsg5lh","updated_at":"2026-03-09T04:00:14.679Z","wants_twitter_update":false,"custom_tweet":null,"id":"tvfcptfx11mr","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-04T15:09:03.121Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Monday (3/9), from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-03-07T11:00:07.766-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"under_maintenance"}],"incident_id":"wrx3xt8lwr58","updated_at":"2026-03-07T16:00:07.766Z","wants_twitter_update":false,"custom_tweet":null,"id":"p21xb8bnvts5","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-07T15:00:12.523Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-07T10:00:12.523-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"wrx3xt8lwr58","updated_at":"2026-03-07T15:00:12.523Z","wants_twitter_update":false,"custom_tweet":null,"id":"rhs1pppmzf7v","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-06T20:43:25.006Z","body":"On Saturday, March 7th, Turnitin products, which include iThenticate, will undergo an emergency 4-hour maintenance from 11:00 am - 3:00 pm EST.  \n\niThenticate may experience intermittent availability during this time. For updates, please visit the <a href=\"https://turnitin.statuspage.io/incidents/cxmcqnrpz2zb\">Turnitin Status Page<\/a>.","display_at":"2026-03-06T15:43:25.006-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"wrx3xt8lwr58","updated_at":"2026-03-06T20:43:25.006Z","wants_twitter_update":false,"custom_tweet":null,"id":"t8hy7gb3x6gb","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-07T19:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-07T15:00:12.645Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-02T14:00:07.297Z","group_id":null,"name":"my.harvard - Enterprise Student Systems (ESS)","created_at":"2015-07-17T18:25:28.324Z","description":"my.harvard","showcase":false,"position":18,"id":"9nd3dyd1scxk","status":"operational","start_date":null}],"created_at":"2026-03-05T14:37:53.839Z","scheduled_for":"2026-03-07T14:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-07T16:00:07.206Z","id":"83qc62x6c99c","scheduled_auto_completed":true,"shortlink":"https://stspg.io/n36xkvsf5lqc","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-07T16:00:07.188Z","postmortem_ignored":false,"name":"my.harvard Okta Upgrade","started_at":"2026-03-05T14:37:53.834Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-07T16:00:07.188Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-07T11:00:07.188-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"operational"}],"incident_id":"83qc62x6c99c","updated_at":"2026-03-07T16:00:07.188Z","wants_twitter_update":false,"custom_tweet":null,"id":"zg8dq6z1153l","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-07T14:00:07.246Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-07T09:00:07.246-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"9nd3dyd1scxk","name":"my.harvard - Enterprise Student Systems (ESS)","new_status":"under_maintenance"}],"incident_id":"83qc62x6c99c","updated_at":"2026-03-07T14:00:07.246Z","wants_twitter_update":false,"custom_tweet":null,"id":"dtfds46wrfw1","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-07T13:00:07.428Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-07T08:00:07.428-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"83qc62x6c99c","updated_at":"2026-03-07T13:00:07.428Z","wants_twitter_update":false,"custom_tweet":null,"id":"71rqrw0f6kf3","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-05T14:37:53.892Z","body":"Beginning at 9:00 AM ET on Saturday, March 7, 2026, HUIT will perform an upgrade on my.harvard systems to support Okta authentication. 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We will provide updates as necessary.","display_at":"2026-03-05T20:00:07.847-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"under_maintenance"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"0gdrrd3wh8fg","updated_at":"2026-03-06T01:00:07.847Z","wants_twitter_update":false,"custom_tweet":null,"id":"p46clhbthbc7","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-06T00:00:12.936Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-05T19:00:12.936-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"0gdrrd3wh8fg","updated_at":"2026-03-06T00:00:12.936Z","wants_twitter_update":false,"custom_tweet":null,"id":"p2myx7bhjs70","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-02T21:56:52.518Z","body":"The HUIT Network team will be upgrading firewalls across campus as part of routine patching to improve overall network security.\n\nWhile we do not anticipate any network disruption, there is a possibility that devices and services connected to these firewalls may experience brief interruptions during the upgrade process.","display_at":"2026-03-02T16:56:52.518-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"0gdrrd3wh8fg","updated_at":"2026-03-02T21:56:52.518Z","wants_twitter_update":false,"custom_tweet":null,"id":"mqjk5v3ffkkl","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-06T09:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-06T00:00:13.096Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-04-24T20:34:37.031Z","group_id":"k8y54158yydg","name":"Wired Networking","created_at":"2023-08-17T18:21:18.421Z","description":"Offering under the Network Services area specifically for ethernet connections across campus.","showcase":false,"position":3,"id":"fwjlz8nk76b0","status":"operational","start_date":"2023-08-17T04:00:00.000Z"},{"page_id":"0nrlm48qgndm","updated_at":"2026-05-12T02:00:07.391Z","group_id":"k8y54158yydg","name":"Wireless Networking","created_at":"2023-08-17T18:23:05.555Z","description":"Offering under the Network Services area specifically for wireless internet connections across campus.","showcase":false,"position":4,"id":"5v2bsgj9s48m","status":"operational","start_date":"2023-08-17T04:00:00.000Z"}],"created_at":"2026-02-27T15:15:57.047Z","scheduled_for":"2026-03-05T14:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-03-05T18:00:08.745Z","id":"jy6rw0bbzrcf","scheduled_auto_completed":true,"shortlink":"https://stspg.io/qc48q4n1bp27","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-03-05T18:00:08.720Z","postmortem_ignored":false,"name":"Software Updates to Aruba Access & Distribution Switches in the Harvard District Energy Facility","started_at":"2026-02-27T15:15:57.038Z","incident_updates":[{"tweet_id":null,"created_at":"2026-03-05T18:00:08.720Z","body":"The scheduled maintenance has been completed.","display_at":"2026-03-05T13:00:08.720-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"operational"},{"old_status":"under_maintenance","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"operational"}],"incident_id":"jy6rw0bbzrcf","updated_at":"2026-03-05T18:00:08.720Z","wants_twitter_update":false,"custom_tweet":null,"id":"q1p53zrfmtdg","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-03-05T14:00:07.780Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-03-05T09:00:07.780-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"fwjlz8nk76b0","name":"Network Services - Wired Networking","new_status":"under_maintenance"},{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"jy6rw0bbzrcf","updated_at":"2026-03-05T14:00:07.780Z","wants_twitter_update":false,"custom_tweet":null,"id":"l3ndwjx3ct67","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-05T13:00:08.402Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-05T08:00:08.402-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"jy6rw0bbzrcf","updated_at":"2026-03-05T13:00:08.402Z","wants_twitter_update":false,"custom_tweet":null,"id":"bg4cf931dcdk","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-27T15:15:57.101Z","body":"The HUIT Network team will be upgrading all Aruba access switches within the Harvard District Energy Facility (DEF), followed by a full reboot. \n\nWe anticipate rolling outages of up to 20 minutes to all Aruba access switches identified as part of this maintenance during this time. 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We will provide updates as necessary.","display_at":"2026-03-04T17:00:07.768-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"j0h3bgxnp4dw","updated_at":"2026-03-04T22:00:07.768Z","wants_twitter_update":false,"custom_tweet":null,"id":"62cl84s0cgck","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-03-04T21:00:50.932Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-03-04T16:00:50.932-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"j0h3bgxnp4dw","updated_at":"2026-03-04T21:00:50.932Z","wants_twitter_update":false,"custom_tweet":null,"id":"f4kbjbs08mqz","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-03-04T15:06:42.576Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on Wednesday (3/4), from 5:00 pm to 8:00 pm EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-03-04T10:06:42.576-05:00","deliver_notifications":false,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"j0h3bgxnp4dw","updated_at":"2026-03-04T15:06:42.576Z","wants_twitter_update":false,"custom_tweet":null,"id":"dtb9rjs770rs","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-03-05T01:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-03-04T21:00:51.062Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.469Z","group_id":null,"name":"Other Services","created_at":"2014-08-18T13:25:07.023Z","description":"All other services HUIT provides","showcase":false,"position":28,"id":"pql6ds9kdhb7","status":"degraded_performance","start_date":null}],"created_at":"2026-02-27T20:34:22.875Z","scheduled_for":"2026-02-28T01:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-28T12:00:07.703Z","id":"x8sb158lg61r","scheduled_auto_completed":true,"shortlink":"https://stspg.io/7yzys0qc1cl2","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-28T12:00:07.653Z","postmortem_ignored":false,"name":"Oracle e-Business Suite Quarterly Patching","started_at":"2026-02-28T01:00:22.926Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-28T12:00:07.653Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-28T07:00:07.653-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"x8sb158lg61r","updated_at":"2026-02-28T12:00:07.653Z","wants_twitter_update":false,"custom_tweet":null,"id":"rmp75yphk1hc","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-28T01:00:07.736Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-27T20:00:07.736-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"under_maintenance"}],"incident_id":"x8sb158lg61r","updated_at":"2026-02-28T01:00:07.736Z","wants_twitter_update":false,"custom_tweet":null,"id":"k0gr1lr3pbst","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-28T00:00:07.976Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-27T19:00:07.976-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"x8sb158lg61r","updated_at":"2026-02-28T00:00:07.976Z","wants_twitter_update":false,"custom_tweet":null,"id":"hyr7tvq4f517","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-27T20:34:22.926Z","body":"On Friday, February 27 from 8pm to Saturday, February 28 at 7am HUIT will be executing the standard security Oracle patches. The following modules will be unavailable during this maintenance:  \n\nAccounts Payable, Accounts Payable Adjustment Form for Assets, Accounts Receivable, iReceivables & Collections, Cash Management (CMRA), Chart Security Maintenance Application (CSMA), Fixed Assets, General Ledger, GL Posted Cost Redistribution Tool (GL-PCR), Web ADI, Web Reimbursement History Inquiry, and iPro Requisition History Inquiry. \n\nIf you experience any issues accessing these modules after the maintenance period, refer to <a href=\"https://harvard.service-now.com/ithelp?id=kb_article&sys_id=cb2e21c2fb5b7ed00312fe5755efdc3c\">this help article<\/a> or contact the HUIT service desk or your local IT support.","display_at":"2026-02-27T20:00:22.926-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"x8sb158lg61r","updated_at":"2026-02-27T20:37:24.953Z","wants_twitter_update":false,"custom_tweet":null,"id":"p9h70jrjyg2z","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-28T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-28T00:00:08.349Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-03-25T11:00:08.367Z","group_id":"k39tljqv2mdy","name":"Electricity","created_at":"2023-11-28T18:52:34.760Z","description":"Electricity utility for Harvard University Campuses","showcase":false,"position":1,"id":"dlw0m20d3x97","status":"operational","start_date":"2023-11-28T05:00:00.000Z"}],"created_at":"2026-02-27T15:07:32.718Z","scheduled_for":"2026-02-28T00:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-28T12:00:07.229Z","id":"0w87kvgf1bfy","scheduled_auto_completed":true,"shortlink":"https://stspg.io/m2ty0dgm1ts7","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-28T12:00:07.212Z","postmortem_ignored":false,"name":"Electrical Power Outage Notice for Gutman Library, Read House and Nichols House","started_at":"2026-02-27T15:07:32.708Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-28T12:00:07.212Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-28T07:00:07.212-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"0w87kvgf1bfy","updated_at":"2026-02-28T12:00:07.212Z","wants_twitter_update":false,"custom_tweet":null,"id":"mm29h41dqm9s","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-28T00:00:07.551Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-27T19:00:07.551-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"under_maintenance"}],"incident_id":"0w87kvgf1bfy","updated_at":"2026-02-28T00:00:07.551Z","wants_twitter_update":false,"custom_tweet":null,"id":"djz1bdwr4ytw","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-27T23:00:09.363Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-27T18:00:09.363-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"0w87kvgf1bfy","updated_at":"2026-02-27T23:00:09.363Z","wants_twitter_update":false,"custom_tweet":null,"id":"v7hqdnx85qp5","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-27T15:07:32.791Z","body":"From Friday, February 27, 2026, at 7:00 PM to Saturday, February 28, 2026, at 7:00 AM, there will be no normal electric power available to Gutman Library, Read House, and Nichols House.\n\nThe purpose of this scheduled electrical outage is for a contractor to install new electrical equipment into the main electrical switchboard at Gutman Library.","display_at":"2026-02-27T10:07:32.791-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"0w87kvgf1bfy","updated_at":"2026-02-27T15:07:32.791Z","wants_twitter_update":false,"custom_tweet":null,"id":"bxkd5qf66j9m","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-28T12:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-27T23:00:09.577Z"},{"scheduled_auto_in_progress":false,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-02-27T14:25:29.392Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-27T16:10:00.659Z","id":"157tktxs0m02","scheduled_auto_completed":false,"shortlink":"https://stspg.io/1vsl6jmnq6nk","impact_override":"none","scheduled_remind_prior":false,"impact":"none","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-27T16:09:55.283Z","postmortem_ignored":false,"name":"HarvardSites Drupal Degradation","started_at":"2026-02-27T14:25:29.382Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-27T16:09:55.283Z","body":"Functionality to HarvardSites Drupal has been restored. If you still experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.","display_at":"2026-02-27T11:09:55.283-05:00","deliver_notifications":true,"affected_components":[{"old_status":"degraded_performance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"157tktxs0m02","updated_at":"2026-02-27T16:09:55.283Z","wants_twitter_update":false,"custom_tweet":null,"id":"cd5v8wkcg5p9","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-02-27T14:25:29.506Z","body":"HUIT is aware of an issue causing some HarvardSites Drupal sites to load slowly. We are currently investigating the issue and will provide updates as they become available.","display_at":"2026-02-27T09:25:29.506-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"degraded_performance"}],"incident_id":"157tktxs0m02","updated_at":"2026-02-27T14:25:29.506Z","wants_twitter_update":false,"custom_tweet":null,"id":"dlngf688wtz1","twitter_updated_at":null,"status":"investigating"}],"reminder_intervals":null,"scheduled_until":null,"status":"resolved","scheduled_reminded_at":null},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.469Z","group_id":null,"name":"Other Services","created_at":"2014-08-18T13:25:07.023Z","description":"All other services HUIT provides","showcase":false,"position":28,"id":"pql6ds9kdhb7","status":"degraded_performance","start_date":null}],"created_at":"2026-02-23T22:02:30.409Z","scheduled_for":"2026-02-26T21:30:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-26T22:30:07.345Z","id":"w5n7hkhzwqvs","scheduled_auto_completed":true,"shortlink":"https://stspg.io/d7ddc5q3d7z6","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-26T22:30:07.325Z","postmortem_ignored":false,"name":"Mathematica Maintenance","started_at":"2026-02-23T22:02:30.405Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-26T22:30:07.325Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-26T17:30:07.325-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"w5n7hkhzwqvs","updated_at":"2026-02-26T22:30:07.325Z","wants_twitter_update":false,"custom_tweet":null,"id":"frbdt0j6gjpd","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-26T21:30:07.504Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-26T16:30:07.504-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"under_maintenance"}],"incident_id":"w5n7hkhzwqvs","updated_at":"2026-02-26T21:30:07.504Z","wants_twitter_update":false,"custom_tweet":null,"id":"t1q5y647vz8d","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-26T20:30:23.489Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-26T15:30:23.489-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"w5n7hkhzwqvs","updated_at":"2026-02-26T20:30:23.489Z","wants_twitter_update":false,"custom_tweet":null,"id":"s3bhpm77z7x8","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-23T22:02:30.457Z","body":"On Thursday, February 26, starting at 4:30 PM, HUIT will be working with the vendor to transition Mathematica authentication to Okta. \n\nDuring this time, users will be unable to log in to Mathematica. Once the maintenance is complete, normal access will resume, and there will be no changes to the user login experience.","display_at":"2026-02-23T17:02:30.457-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"w5n7hkhzwqvs","updated_at":"2026-02-23T22:02:30.457Z","wants_twitter_update":false,"custom_tweet":null,"id":"nwnjbplk18kj","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-26T22:30:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-26T20:30:27.375Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-02-17T20:00:55.438Z","scheduled_for":"2026-02-24T06:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-24T13:00:07.447Z","id":"k3rxvffjnyxd","scheduled_auto_completed":true,"shortlink":"https://stspg.io/xkrvvksc7pc5","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-24T13:00:07.403Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (2/24/2026)","started_at":"2026-02-17T20:00:55.430Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-24T13:00:07.403Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-24T08:00:07.403-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"k3rxvffjnyxd","updated_at":"2026-02-24T13:00:07.403Z","wants_twitter_update":false,"custom_tweet":null,"id":"x9h3mxjy33h5","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-24T06:00:07.813Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-24T01:00:07.813-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"k3rxvffjnyxd","updated_at":"2026-02-24T06:00:07.813Z","wants_twitter_update":false,"custom_tweet":null,"id":"n7mhkkgf64sz","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-24T05:00:23.932Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-24T00:00:23.932-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"k3rxvffjnyxd","updated_at":"2026-02-24T05:00:23.932Z","wants_twitter_update":false,"custom_tweet":null,"id":"w4nwr7bz03b9","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-17T20:00:55.496Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on February 24th, from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. 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We will provide updates as necessary.","display_at":"2026-02-23T01:00:09.485-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"1nr5rc7xd5x7","updated_at":"2026-02-23T06:00:09.485Z","wants_twitter_update":false,"custom_tweet":null,"id":"q16flmv8bwtc","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-23T05:00:12.351Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-23T00:00:12.351-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"1nr5rc7xd5x7","updated_at":"2026-02-23T05:00:12.351Z","wants_twitter_update":false,"custom_tweet":null,"id":"ytpzcv06m5xy","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-17T19:59:49.207Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on February 23rd, from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-02-17T14:59:49.207-05:00","deliver_notifications":false,"affected_components":[{"old_status":"degraded_performance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"degraded_performance"}],"incident_id":"1nr5rc7xd5x7","updated_at":"2026-02-17T19:59:49.207Z","wants_twitter_update":false,"custom_tweet":null,"id":"nsvmfpt77q3n","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-23T13:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-23T05:00:12.480Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-03-25T11:00:08.367Z","group_id":"k39tljqv2mdy","name":"Electricity","created_at":"2023-11-28T18:52:34.760Z","description":"Electricity utility for Harvard University Campuses","showcase":false,"position":1,"id":"dlw0m20d3x97","status":"operational","start_date":"2023-11-28T05:00:00.000Z"}],"created_at":"2026-02-18T19:21:04.505Z","scheduled_for":"2026-02-21T03:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-21T11:00:07.538Z","id":"d0bj4zd9t96f","scheduled_auto_completed":true,"shortlink":"https://stspg.io/jk0gv769k1t5","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-21T11:00:07.489Z","postmortem_ignored":false,"name":"Electrical Power Outage Notice (Smith Center South Tower - Mount Auburn Street Side)","started_at":"2026-02-18T19:21:04.495Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-21T11:00:07.489Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-21T06:00:07.489-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"d0bj4zd9t96f","updated_at":"2026-02-21T11:00:07.489Z","wants_twitter_update":false,"custom_tweet":null,"id":"vp5wyj0ynbrh","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-21T03:00:10.839Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-20T22:00:10.839-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"under_maintenance"}],"incident_id":"d0bj4zd9t96f","updated_at":"2026-02-21T03:00:10.839Z","wants_twitter_update":false,"custom_tweet":null,"id":"hwmsbrgcjy1p","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-21T02:00:12.969Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-20T21:00:12.969-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"d0bj4zd9t96f","updated_at":"2026-02-21T02:00:12.969Z","wants_twitter_update":false,"custom_tweet":null,"id":"fdrhq8x8ndxd","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-18T19:21:04.582Z","body":"From Friday, February 20, 2026, at 10:00 PM to Saturday, February 21, 2026, at 6:00 AM, (8 hours), there will be no normal electrical power to Smith Center South Tower – Mount Auburn Street Side.\n\nThe purpose of this scheduled electrical outage is for a contractor to test emergency lighting systems at Smith Center South Tower – Mount Auburn Street Side.","display_at":"2026-02-18T14:21:04.582-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"d0bj4zd9t96f","updated_at":"2026-02-18T19:21:04.582Z","wants_twitter_update":false,"custom_tweet":null,"id":"jtvjl7049t1r","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-21T11:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-21T02:00:13.067Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-02-17T19:58:44.793Z","scheduled_for":"2026-02-20T06:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-20T13:00:07.186Z","id":"s3h4tc4p3v7r","scheduled_auto_completed":true,"shortlink":"https://stspg.io/1kr3vpbt4sgb","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-20T13:00:07.170Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (2/20/2026)","started_at":"2026-02-17T19:58:44.785Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-20T13:00:07.170Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-20T08:00:07.170-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"s3h4tc4p3v7r","updated_at":"2026-02-20T13:00:07.170Z","wants_twitter_update":false,"custom_tweet":null,"id":"b3sr0kvff47f","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-20T06:00:07.844Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-20T01:00:07.844-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"s3h4tc4p3v7r","updated_at":"2026-02-20T06:00:07.844Z","wants_twitter_update":false,"custom_tweet":null,"id":"p02mcs7t2k4z","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-20T05:00:08.898Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-20T00:00:08.898-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"s3h4tc4p3v7r","updated_at":"2026-02-20T05:00:08.898Z","wants_twitter_update":false,"custom_tweet":null,"id":"jzn52y60cygf","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-17T19:58:44.839Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on February 20th, from 1:00 am to 8:00 am EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-02-17T14:58:44.839-05:00","deliver_notifications":false,"affected_components":[{"old_status":"degraded_performance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"degraded_performance"}],"incident_id":"s3h4tc4p3v7r","updated_at":"2026-02-17T19:58:44.839Z","wants_twitter_update":false,"custom_tweet":null,"id":"mr0sv93g8z2v","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-20T13:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-20T05:00:09.275Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.469Z","group_id":null,"name":"Other Services","created_at":"2014-08-18T13:25:07.023Z","description":"All other services HUIT provides","showcase":false,"position":28,"id":"pql6ds9kdhb7","status":"degraded_performance","start_date":null}],"created_at":"2026-02-18T15:42:49.742Z","scheduled_for":"2026-02-19T22:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-19T22:30:07.296Z","id":"z8jqbrmqgzp5","scheduled_auto_completed":true,"shortlink":"https://stspg.io/bbcdbpy1c8zd","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-19T22:30:07.256Z","postmortem_ignored":false,"name":"Mathematica Maintenance","started_at":"2026-02-18T15:42:49.737Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-19T22:30:07.256Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-19T17:30:07.256-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"z8jqbrmqgzp5","updated_at":"2026-02-19T22:30:07.256Z","wants_twitter_update":false,"custom_tweet":null,"id":"1ypr564hfvsp","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-19T22:00:07.746Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-19T17:00:07.746-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"under_maintenance"}],"incident_id":"z8jqbrmqgzp5","updated_at":"2026-02-19T22:00:07.746Z","wants_twitter_update":false,"custom_tweet":null,"id":"b10czcl9r97c","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-19T21:00:09.218Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-19T16:00:09.218-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"z8jqbrmqgzp5","updated_at":"2026-02-19T21:00:09.218Z","wants_twitter_update":false,"custom_tweet":null,"id":"8k6yrb5s718q","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-18T15:42:49.787Z","body":"On Thursday, February 19, starting at 5:00 PM, HUIT will be working with the vendor to transition Mathematica authentication to Okta. The maintenance is expected to last approximately 30 minutes.\n\nDuring this time, users will be unable to log in to Mathematica. Once the maintenance is complete, normal access will resume, and there will be no changes to the user login experience.","display_at":"2026-02-18T10:42:49.787-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"z8jqbrmqgzp5","updated_at":"2026-02-18T15:42:49.787Z","wants_twitter_update":false,"custom_tweet":null,"id":"gm2sc7ppzm4h","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-19T22:30:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-19T21:00:09.335Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-03-25T11:00:08.367Z","group_id":"k39tljqv2mdy","name":"Electricity","created_at":"2023-11-28T18:52:34.760Z","description":"Electricity utility for Harvard University Campuses","showcase":false,"position":1,"id":"dlw0m20d3x97","status":"operational","start_date":"2023-11-28T05:00:00.000Z"}],"created_at":"2026-02-17T19:31:45.223Z","scheduled_for":"2026-02-19T10:30:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-19T11:00:07.452Z","id":"341h0qc9hdss","scheduled_auto_completed":true,"shortlink":"https://stspg.io/394807r71y4y","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-19T11:00:07.417Z","postmortem_ignored":false,"name":"Electrical Power Outage Notice (51 Brattle Street/53 Church Street)","started_at":"2026-02-17T19:31:45.216Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-19T11:00:07.417Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-19T06:00:07.417-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"341h0qc9hdss","updated_at":"2026-02-19T11:00:07.417Z","wants_twitter_update":false,"custom_tweet":null,"id":"jq2n67vs7mgq","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-19T10:30:07.613Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-19T05:30:07.613-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"under_maintenance"}],"incident_id":"341h0qc9hdss","updated_at":"2026-02-19T10:30:07.613Z","wants_twitter_update":false,"custom_tweet":null,"id":"0y4lvcnxh27d","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-19T09:30:07.389Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-19T04:30:07.389-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"341h0qc9hdss","updated_at":"2026-02-19T09:30:07.389Z","wants_twitter_update":false,"custom_tweet":null,"id":"jsmgrp4v86c5","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-17T19:31:45.272Z","body":"From Thursday, February 19, 2026, at 5:30 AM to Thursday, February 19, 2026, at 6:00 AM, there will be no normal electric power available to the 51 Brattle Street and 53 Church Street.\n\nThe purpose of this scheduled electrical outage is to switch the building's electrical service circuit at 51 Brattle Street.","display_at":"2026-02-17T14:31:45.272-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"dlw0m20d3x97","name":"Utilities - Electricity","new_status":"operational"}],"incident_id":"341h0qc9hdss","updated_at":"2026-02-17T19:31:45.272Z","wants_twitter_update":false,"custom_tweet":null,"id":"z3vb1nzm79rw","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-19T11:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-19T09:30:07.510Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-02-17T19:57:32.405Z","scheduled_for":"2026-02-18T22:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-19T01:00:07.425Z","id":"294b3159sdk7","scheduled_auto_completed":true,"shortlink":"https://stspg.io/t2cb43365q9b","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-19T01:00:07.375Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (2/18/2026)","started_at":"2026-02-17T19:57:32.398Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-19T01:00:07.375Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-18T20:00:07.375-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"294b3159sdk7","updated_at":"2026-02-19T01:00:07.375Z","wants_twitter_update":false,"custom_tweet":null,"id":"mjhb40vfs16s","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-18T22:00:07.803Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-18T17:00:07.803-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"under_maintenance"}],"incident_id":"294b3159sdk7","updated_at":"2026-02-18T22:00:07.803Z","wants_twitter_update":false,"custom_tweet":null,"id":"1sd2gv9y2n2q","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-18T21:00:10.427Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-18T16:00:10.427-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"294b3159sdk7","updated_at":"2026-02-18T21:00:10.427Z","wants_twitter_update":false,"custom_tweet":null,"id":"6xdsn7q2d9tm","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-17T19:57:32.454Z","body":"The Harvard Web Publishing team will be deploying the latest HarvardSites Drupal code on February 18th, from 5:00 pm to 8:00 pm EST. \n\nPlease visit <a href=\"https://drupal.harvardsites.harvard.edu/platform-updates/\">https://drupal.harvardsites.harvard.edu/platform-updates<\/a> to see updates on the release. \n\nSites will be viewable by end users during the deployment. Authenticated users (site builders, content admins, etc.) should not make changes to their sites during the deployment.","display_at":"2026-02-17T14:57:32.454-05:00","deliver_notifications":false,"affected_components":[{"old_status":"degraded_performance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"degraded_performance"}],"incident_id":"294b3159sdk7","updated_at":"2026-02-17T19:57:32.454Z","wants_twitter_update":false,"custom_tweet":null,"id":"z0wshxrlbhs7","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-19T01:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-18T21:00:10.612Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T16:25:23.617Z","group_id":"wkq6wt88wl3v","name":"Secure File Transfer","created_at":"2018-12-11T16:37:03.871Z","description":"Kiteworks","showcase":false,"position":9,"id":"kmsyq04kt9lv","status":"operational","start_date":null}],"created_at":"2026-02-17T18:02:10.443Z","scheduled_for":"2026-02-17T23:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-18T01:00:07.272Z","id":"1sgccyj63cnq","scheduled_auto_completed":true,"shortlink":"https://stspg.io/rdd57q3d8l8w","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-18T01:00:07.249Z","postmortem_ignored":false,"name":"Kiteworks Secure File Transfer Service Maintenance","started_at":"2026-02-17T18:02:10.435Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-18T01:00:07.249Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-17T20:00:07.249-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"operational"}],"incident_id":"1sgccyj63cnq","updated_at":"2026-02-18T01:00:07.249Z","wants_twitter_update":false,"custom_tweet":null,"id":"zhkvvvqp61gm","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-17T23:00:08.117Z","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","display_at":"2026-02-17T18:00:08.117-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"under_maintenance"}],"incident_id":"1sgccyj63cnq","updated_at":"2026-02-17T23:00:08.117Z","wants_twitter_update":false,"custom_tweet":null,"id":"zq5p5qyjfv3y","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-17T22:00:07.458Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-17T17:00:07.458-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"1sgccyj63cnq","updated_at":"2026-02-17T22:00:07.458Z","wants_twitter_update":false,"custom_tweet":null,"id":"3pd9cmys9mt9","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-17T18:02:10.502Z","body":"There is an unplanned maintenance event for Harvard’s Kiteworks Secure File Transfer Service today, Tuesday, February 17, 2026, at 6:00 pm EST. The Kiteworks Secure File Transfer service will be unavailable from 6:00 pm – 8:00 pm. \n\nThe purpose of this maintenance window is to update security certificates on the Kiteworks server. This is expected to take the full two-hour window, and there will be no changes to the end user interface or experience.\n\nA reminder that Microsoft Outlook Encryption is available for use for M365 email users to send encrypted emails and files up to 150 MBs in size. This service supports Level 4 data and below. To get started with Microsoft Outlook Encryption, review our <a href=\"https://harvard.service-now.com/ithelp?id=kb_article&sys_id=cea973b3dbf8e0d0441560fdd39619d8\">Send an Encrypted Email in Outlook<\/a> knowledge article.","display_at":"2026-02-17T13:02:10.502-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"kmsyq04kt9lv","name":"Collaboration & Sharing Services - Secure File Transfer","new_status":"operational"}],"incident_id":"1sgccyj63cnq","updated_at":"2026-02-17T18:02:10.502Z","wants_twitter_update":false,"custom_tweet":null,"id":"k05l16kkm91g","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-18T01:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-17T22:00:07.659Z"},{"scheduled_auto_in_progress":false,"monitoring_at":"2026-02-17T21:26:20.594Z","metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-15T19:37:43.469Z","group_id":null,"name":"Other Services","created_at":"2014-08-18T13:25:07.023Z","description":"All other services HUIT provides","showcase":false,"position":28,"id":"pql6ds9kdhb7","status":"degraded_performance","start_date":null}],"created_at":"2026-02-17T21:26:20.506Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-17T22:21:06.438Z","id":"wn6ldvb72sx7","scheduled_auto_completed":false,"shortlink":"https://stspg.io/p001slmp4nrx","impact_override":"none","scheduled_remind_prior":false,"impact":"none","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-17T22:20:50.918Z","postmortem_ignored":false,"name":"Intermittent CARAT Access","started_at":"2026-02-17T21:26:20.500Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-17T22:20:50.918Z","body":"Access to CARAT has been restored. If you continue to experience login issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.","display_at":"2026-02-17T17:20:50.918-05:00","deliver_notifications":true,"affected_components":[{"old_status":"degraded_performance","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"wn6ldvb72sx7","updated_at":"2026-02-17T22:20:50.918Z","wants_twitter_update":false,"custom_tweet":null,"id":"txf89ncm986k","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-02-17T21:26:20.594Z","body":"HUIT is monitoring an intermittent issue impacting access to CARAT. We will provide updates as they become available.","display_at":"2026-02-17T16:26:20.594-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"degraded_performance"}],"incident_id":"wn6ldvb72sx7","updated_at":"2026-02-17T21:26:20.594Z","wants_twitter_update":false,"custom_tweet":null,"id":"2n71njssn2l1","twitter_updated_at":null,"status":"monitoring"}],"reminder_intervals":null,"scheduled_until":null,"status":"resolved","scheduled_reminded_at":null},{"scheduled_auto_in_progress":false,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-02-17T18:22:12.201Z","scheduled_for":null,"postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-17T21:47:02.865Z","id":"7fp6wx7kvyrz","scheduled_auto_completed":false,"shortlink":"https://stspg.io/lck0krlq7kz9","impact_override":"none","scheduled_remind_prior":false,"impact":"none","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-17T21:47:02.847Z","postmortem_ignored":false,"name":"HarvardSites Drupal Degradation","started_at":"2026-02-17T18:22:12.193Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-17T21:47:02.847Z","body":"Functionality to HarvardSites Drupal has been restored. If you still experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.","display_at":"2026-02-17T16:47:02.847-05:00","deliver_notifications":true,"affected_components":[{"old_status":"degraded_performance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"7fp6wx7kvyrz","updated_at":"2026-02-17T21:47:02.847Z","wants_twitter_update":false,"custom_tweet":null,"id":"w37kkmcx7xdx","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-02-17T18:22:12.279Z","body":"HUIT is aware of an issue causing some HarvardSites Drupal sites to load slowly. 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We will provide updates as necessary.","display_at":"2026-02-11T21:00:07.605-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"under_maintenance"}],"incident_id":"fgyl84dmzzq4","updated_at":"2026-02-12T02:00:07.605Z","wants_twitter_update":false,"custom_tweet":null,"id":"sywtxlx5ys9c","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-12T01:00:07.182Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-11T20:00:07.182-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"fgyl84dmzzq4","updated_at":"2026-02-12T01:00:07.182Z","wants_twitter_update":false,"custom_tweet":null,"id":"jphb0k2wfwrq","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-03T22:45:53.053Z","body":"Cisco will be performing maintenance activities in data centers that support Harvard's VOIP infrastructure.\n\nThere is no expected impact to users due to redundant infrastructure.","display_at":"2026-02-03T17:45:53.053-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5shzly355kwt","name":"Telecommunication Systems","new_status":"operational"}],"incident_id":"fgyl84dmzzq4","updated_at":"2026-02-03T22:45:53.053Z","wants_twitter_update":false,"custom_tweet":null,"id":"b6vb0kgyjyxf","twitter_updated_at":null,"status":"scheduled"}],"reminder_intervals":null,"scheduled_until":"2026-02-12T11:00:00.000Z","status":"completed","scheduled_reminded_at":"2026-02-12T01:00:07.332Z"},{"scheduled_auto_in_progress":true,"monitoring_at":null,"metadata":{},"components":[{"page_id":"0nrlm48qgndm","updated_at":"2026-05-18T05:00:08.997Z","group_id":"snzs2cxw92br","name":"HarvardSites Drupal","created_at":"2024-04-19T18:20:22.104Z","description":"HWP's secure, accessible, enterprise-grade website building platform.","showcase":false,"position":3,"id":"8zlxtq634b7g","status":"under_maintenance","start_date":"2024-04-19T04:00:00.000Z"}],"created_at":"2026-02-06T14:35:53.797Z","scheduled_for":"2026-02-10T06:00:00.000Z","postmortem_published_at":null,"page_id":"0nrlm48qgndm","updated_at":"2026-02-10T13:00:07.228Z","id":"3xzdvbygflmw","scheduled_auto_completed":true,"shortlink":"https://stspg.io/4gmjpp73fxp0","impact_override":null,"scheduled_remind_prior":true,"impact":"maintenance","postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_notified_twitter":false,"postmortem_notified_subscribers":false,"resolved_at":"2026-02-10T13:00:07.205Z","postmortem_ignored":false,"name":"HarvardSites Drupal Maintenance (2/10)","started_at":"2026-02-06T14:35:53.790Z","incident_updates":[{"tweet_id":null,"created_at":"2026-02-10T13:00:07.205Z","body":"The scheduled maintenance has been completed.","display_at":"2026-02-10T08:00:07.205-05:00","deliver_notifications":true,"affected_components":[{"old_status":"under_maintenance","code":"8zlxtq634b7g","name":"Harvard Web Publishing Platforms - HarvardSites Drupal","new_status":"operational"}],"incident_id":"3xzdvbygflmw","updated_at":"2026-02-10T13:00:07.205Z","wants_twitter_update":false,"custom_tweet":null,"id":"1t9gvh5gpypc","twitter_updated_at":null,"status":"completed"},{"tweet_id":null,"created_at":"2026-02-10T06:00:07.761Z","body":"Scheduled maintenance is currently in progress. 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All emergency lines in the affected buildings are now operational. If you continue to experience issues, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.","display_at":"2026-02-06T10:40:32.096-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"pql6ds9kdhb7","name":"Other Services","new_status":"operational"}],"incident_id":"8szqh43qlbc7","updated_at":"2026-02-06T15:40:32.096Z","wants_twitter_update":false,"custom_tweet":null,"id":"qymf150qv819","twitter_updated_at":null,"status":"resolved"},{"tweet_id":null,"created_at":"2026-02-04T18:50:01.382Z","body":"We are aware that some emergency lines at the Science and Engineering Complex, Soldiers Field Park buildings (inc. Garage), and 1 Western Ave are currently offline. Verizon is on the way to restore service. 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We will provide updates as necessary.","display_at":"2026-02-03T21:00:22.098-05:00","deliver_notifications":true,"affected_components":[{"old_status":"operational","code":"5v2bsgj9s48m","name":"Network Services - Wireless Networking","new_status":"under_maintenance"}],"incident_id":"ck2pkwqf6n80","updated_at":"2026-02-04T02:00:22.098Z","wants_twitter_update":false,"custom_tweet":null,"id":"m0n4dnrmlt87","twitter_updated_at":null,"status":"in_progress"},{"tweet_id":null,"created_at":"2026-02-04T01:00:23.266Z","body":"Maintenance will begin as scheduled in 60 minutes.","display_at":"2026-02-03T20:00:23.266-05:00","deliver_notifications":true,"affected_components":null,"incident_id":"ck2pkwqf6n80","updated_at":"2026-02-04T01:00:23.266Z","wants_twitter_update":false,"custom_tweet":null,"id":"smm9npxfm8nn","twitter_updated_at":null,"status":"scheduled"},{"tweet_id":null,"created_at":"2026-02-03T20:20:10.664Z","body":"The HUIT team will be performing scheduled software upgrades to the Aruba Central–managed wireless infrastructure, including Aruba Gateways and Access Points.\n\nUsers may experience brief wireless connectivity interruptions during this maintenance window. 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